Jessica R. Pierce
Indianapolis, IN46234
Email: ******.***********@*****.***
Work Experience:
• Office Depot
(December 2010 – present)
- Maintain knowledge of cur rent sales and promotions, policies
r egarding payment and exchanges, and security practices.
- Describe merchandise and explain use, operation, and care of merchandise to
customers.
- Recommend, select, and help locate or obtain merchandise based on
customer needs and desires.
- Operate cash register
* * * * ** * ** * * * * * * * ** * ** * * * * * * * ** ** * * * * * * * * **
• Westaff (DDB)
{Disability Determination Bureau}
• February 2010 – October 2010
- Operate telephone switchboard to answer, screen and forward calls,
p roviding information, taking messages and scheduling appointments.
- Resolve complaints from customers and public
Perform administrative support tasks such as proofreading, transcribing
-
handwritten information, and operating calculators or computers to work with
pay records, invoices, balance sheets and other documents.
File and maintain records.
-
Transmit information or documents to customers, using computer, mail, or
-
facsimile machine.
* * * * ** * ** * * * * * * * ** * ** * * * * * * * ** ** * * * * * * * * **
• Meijer
• July 2008 – May 2009
- Place special orders or call other stores to find desired items.
- Compute sales; receive and process cash or credit payment for total
p urchases.
- Answer questions regarding the store and its merchandise .
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Education:
• Ben Davis High School
• Indianapolis, IN
• Graduated May 2008
- Honor Society
- High school Scholar
- Who’s Who
Profile:
•Very responsible, dedicated, loyal, and detailed oriented.
•Flexible and hardworking with the ability to manage numerous responsibilities.
•Honest and serious minded with a focus goal on producing positive end results.
•Process good communications and analytical skills with the ability to establish a
good rapport with all levels of management.
Skills:
• Good communication skills
• Cash handling experience
• Data Entry
• People Oriented
• Proficient with Microsoft Word and the Internet.
• Excel, Outlook, Access
• Computer Apps.
• Power Point
• Type 45 wpm
Personal References Available Upon Request:
• Sandra Phillips
• Donald Phillips
• Elsie Thomas
• Clarence Coats