Customer Service Specialist- Xerox Corporation

Music Director - Cathedral Of Hope Ministries

*** * ********* ******

Boynton Beach, Fl 33436

609-***-****

abhcc3@r.postjobfree.com

Experience

Village Foundation

March 2000 - July 2003

Assistant Music Director/ Director Delray Beach, FL

Teach music and songs to ages 5-100. Plan annual concerts. Invite national recording artists. Perform at local and national events.

Linens & Things

September 2002 - December 2002

Sales Associate Delray Beach, FL

Customer Service; Shipping and Receiving; Sales; Restock: over the phone orders

Family Dollar

February 2003 - October 2004

Sales Associate/ Assistant Manager Delray Beach, FL

Cashier; Shipping and Receiving; Inventory; Paperwork; Cycle counts; Store Orders

Cathedral of Hope Ministries

October 2003 –

Lead Musician and Music Director Delray Beach, FL

Sound system set up; music prep and set up; direct music and choirs; assist admin team and leadership member

Radio Shack

March 2004 - September 2006

Sales Associate/Assistant Manager Boynton Beach, FL

Sales; Customer service; Shipping Receiving; Restock; Cashier

Levenger

October 2004 - March 2005

Retail Stock/ Inventory Manager Delray Beach, FL

Customer Service/ Keep computer records of outgoing and incoming inventory

Florida Atlantic University

September 2005 - February 2006

Human Resources/ File Clerk Boca Raton, FL

Keeping computer and physical records of contracts and files in alphabetical and numerical order, data entry and scanning

T-Mobile

February 2007 – August 2008

Sales Consultant Boynton Beach, FL

Customer Service, Manage Accounts, open/close accounts, etc

Staples Inc

September 2008- august 2010

Easy-tech sales associate, customer service, computer tech, and business machines sales (HIGHEST VOLUME OF SALES IN TWO STORES IN A 11MONTH PERIOD)

Cathedral of Love Community Church

February 2010 – February 2013

Lead musician, worship arts staff

music edu, services, workshops, concerts, seminars, meetings, etc.

Super Markets Of Cherry Hill (Shoprite)

August 2010 - September 2011 Loss Prevention, Delivery Driver /Part Time

Acs-XEROX Company /TMS HEALTH Xerox Company

September 2012- Present, Customer Service Specialist

Inbound/Outbound Calls-Health and Welfare Benefits Specialist/Customer Account Specialist/Customer Service Specialist/Human Resources

Education

Spanish River High School

May 2002 Other

n/a Boca Raton, FL

High school Diploma 2002

University of Miami 2002

Audio Technology Coral Gables, FL

Not completed

Objective

My objectives are to be a positive and active member of today's society by having a steady and respectable job in today's business arena. Secondly, I am looking to own my own business one day soon, so I am looking to work in a place that focuses on time management, customer service, and administration. Currently, I have excelled in each of these areas for over eight years. Lastly, one of my biggest objective is to be successful at all that I set my hands to do no matter where I land a career. I believe that its how you treat and communicate with others that will set you apart from the average person. These are my biggest objectives among others.

Skills

I have awesome people skills that stem from my extensive training in the Customer service arena. I also have great awareness along with the ability to think quickly so that the correct action is followed with great quality. I have a very good back round in Customer Service, Human Resources, Solving Consumer issues, creating solutions and giving the right information while remaining within proper guidelines. I also have been trained very well on typing and using computer based systems(e.g. Microsoft Programs, Outlook, Mac, etc), so mufti-tasking is not a problem. I am a great team member and have the ability, knowledge and wherewithal to be a greater leader when given the opportunity.

Some other skills are as follows: skilled in playing multiple instruments instruments; I can sing, compose and produce musical tracks. I am a great organizer when it comes to planning events of all kinds. Moreover, I am just a great person at heart and love to be around people to help in anyway that I can.

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