Management Six Sigma

Sache W. Jarrett, SPHR

**** ******** **** ******** ******* 31716 ******@***.*** Phone 770-***-****

EDUCATION

Master of International Management, University of Maryland

BS, Management Studies/Economics, University of Maryland

CERTIFICATIONS

Senior Professional in Human Resources, Society for Human Resource Professionals, June 2009

Certification in Change Management, Prosci and the Change Management Learning Center, February 2007

Certified Black Belt, Six Sigma, September 2000

Master Certificate in Project Management, George Washington University, December 1995

S UMMARY Q UALIFICATIONS

OF

Multi-disciplinary consultant with over 20 years of broad-based private and public sectors experience in change

management consulting, strategy development and deployment, organizational design, finance, operations, working capital

management, international business, and general business consulting.

EXPERIENCE 1992-PRESENT

EMPLOYMENT

Key Skills: Change Management Consulting Six Sigma Deployment Strategic Management Strategic Planning

Organizational Design Organizational Audits Risk Management Process reengineering Business and Workflow

Analysis Business re-engineering Financial Planning & Analysis Credit & Receivables Management Project

Management Inventory Management Financial Consulting Global Business Operations Business Consulting

Business Planning

The Coca-Cola Company, OWNER AND MARKETER OF NONALCOHOLIC BEVERAGE BRANDS GLOBALLY

Change Management Consultant (contract), 03/10 – Present

Change Management Lead supporting Coca-Cola North America Finance Transformation initiative. Provided change

management consulting support on the Integrated Performance Management, and Management Reporting – Financial

Data Warehouse initiatives that are aligned to the company’s 2020 strategic vision.

Key Responsibilities

• Analysis and Consultation – Conduct business readiness assessments utilizing diagnostic tools including surveys.

• Develop change strategy and manage deployment.

• Develop and manage the change plan including communication plan, sponsor actions, resistance management,

key stakeholders mapping / engagement, training, and organizational alignment.

• Partner with senior managers and executives to identify impacts to their functional areas, organizational

readiness, and individual readiness.

• Coach leaders and employees on managing change, and transition from current state to future state design.

• Participates in establishing and monitoring of client implementation schedule and report weekly status to project

team.

• Prepare and manage Change Team implementation plan

• Document and elevate Change Management issues and risks, and partner with team members to resolve.

.

Automatic Data Processing, Inc., Comprehensive Outsourcing Services, HUMAN CAPITAL SOLUTIONS

Change Management Consultant, 11/06 – 03/10

Change Management Lead on external client consulting engagements in all areas of change management consulting,

including planning, managing and reinforcing change, change strategy development, and execution. Client engagements

have included acquisitions and spin-offs in the healthcare, pharmaceutical, automotive, information technology, education,

real estate, financial services, and logistics industries.

Key Responsibilities

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• Analysis and Consultation – Conduct organizational readiness assessments, planning and execution of

implementation project initiation activities related to change management. Develop and manage the change plan

including communication plan, sponsor actions, resistance management, key stakeholders mapping /

engagement, training, and organizational alignment.

• Facilitate change management planning and working sessions, partner with senior managers and executives to

identify impacts to their function, organizational readiness, and individual readiness.

• Coach leaders and employees on managing change, and transition to a future state design.

• Align appropriate change methodology to organizational dynamics, and oversee timely adaptation of change with

the client.

• Participates in establishing and monitoring of client implementation schedule and report status to project team

members.

• Prepare and manage Change Team work plans in conjunction with established project milestones.

• Ensure issues and risks are documented and work with team members to resolve.

• Provide professional consulting/facilitation services in the area of business process and change management best

practices.

• Responsible for building and maintaining productive relationships with clients, implementation teams and internal

partners.

• Write quarterly performance assessments on project team members for implementation management.

GlobalTech Consulting Services MANAGEMENT CONSULTANCY

Vice President, Senior Managing Consultant, Atlanta, Georgia. 07/04 – 09/06

Key Responsibilities – Executive Leadership Team

Member of GlobalTech’s Executive Management Team with responsibility for managing and developing the company’s

Consulting Practice, Project Management Office, Proposal Development, Quality and Receivables Management

organizations. Responsibilities included new business development, the development and implementation of growth

strategies, internal Best Practices deployment, and Quality Management initiatives across all organizations. Responsible

for identifying, evaluating, acquiring, and implementing ROI strategies for purchased charge-off debt portfolios for another

GlobalTech entity. Lead external private and public sector clients consulting engagements in areas of change

management, organizational strategy development and deployment, and best practices.

Key Responsibilities – Senior Change Management Consultant

• Change Management Lead on an ERP implementation project for Knox County Government and Knox County

Schools system in eastern Tennessee. The ERP project impacted 10,000+ users, and spanned across multiple

functions including procurement, finance, human resources, payroll, and IT.

• Responsible for definition and application of change management approach, change initiatives planning /

execution, and implementation for multiple projects totaling $4M+.

• Facilitate change management planning sessions, and organizational redesign with senior managers

• Conduct, document and present findings from Organizational Diagnostic interviews, End User Training feedback and Gap

analysis.

• Assist client with linking Key Business Indicators to Change Management Planning for ERP implementation

• Partner with senior managers, county executive, and school superintendent to identify impacts to their function,

organizational readiness, and individual readiness.

• Coach leaders and employees on managing change, and transition to a future state design.

• Participated in establishing and monitoring of client implementation schedule and status reporting to project team.

• Sponsor assessment, stakeholder mapping and engagement

• Ensure issues and risks are documented and work with team members to resolve.

• Client relationship management

Alt.Consulting, NONPROFIT ECONOMIC DEVELOPMENT ORGANIZATION

Management Consultant (contract), 01/04 – 07/04

Key Responsibilities

• Conduct on-site organizational assessments, business life cycles, and solutions implementation

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Sache W. Jarrett, SPHR

3648 Magnolia Lane Baconton Georgia 31716 ******@***.*** Phone 770-***-****

• Provide Customized business consulting assistance to minority-owned, women-owned, and rural-

based small businesses.

• Facilitate strategic planning sessions, and monthly executive roundtables with business owners

• Presentations at entrepreneur education seminars on Strategic Planning and Working Capital Management topics

• Write feasibility studies, and facilitate financial business plan development with clients

• Client relationship management

• Manage multiple projects on business startups, expansion plans, and exit strategies

Children’s Rights, Inc., NONPROFIT ADVOCACY ORGANIZATION, 03/03 -11/03 and 08/04 - 10/04

Consultant (contract), Atlanta, Georgia

Key Responsibilities

• Case management audits and analysis of Georgia’s Department of Human Resources DFACS agency

records.

• Identification and documentation of key quality/best practices issues impacting agency record retention

practices.

• Participation in longitudinal studies.

• Documentation and reporting of project findings.

AIMS Enterprise/UMC, Inc., INTERNATIONAL BUSINESS MANAGEMENT CONSULTANTS, 2001 - 2003

Vice President and Senior Consultant - Atlanta, Georgia. 03/01-03/03

Key Responsibilities

• Managed project development, business planning, market analysis, and consulting for $12M Joint Venture entity

overseas.

• Wrote business plans for new projects. Developing and attracting venture capital funds for new projects

• Developed Balanced Scorecard and Performance Metrics supporting the Joint Venture entity

• Work on project teams conducting on-site organizational assessments for manufacturing clients

• Develop Planning & Scheduling, and Quality Brown Papers to support the application of Lean principles,

practices, methodology and Lean Thinking consistent with client assessments

NCR Corporation, FORTUNE 500 INFORMATION TECHNOLOGY COMPANY 1992-2001

Senior Internal Consultant, Retail Solutions Business Unit – Duluth, Georgia. 09/99-03/01 Multiple Positions

Six Sigma Leadership – Transactions Projects

• Drive processes excellence and provide Six Sigma leadership to RSG Statement of Work and

Maximizing Engagements Profitability Projects Teams; Led SOW Team with creative application of

Six Sigma DMAIC methodology to assigned professional services project.

• Developed statement of work scoring checklist and templates for deployment of Six Sigma prior to

bid review. Improved completeness of 9 SOW templates from low 70%s to 95% (Aug – Dec 1999)

• Project results - $1.5M Net Savings to Business Unit; Realized reduced PS margin leakage

• Mentor 6 Green Belts on Pricing, Financial Planning and Operations Teams

• Designated Change Management agent on Select Team for Six Sigma deployment

Financial Consulting & Business Consulting – Global Professional Services ($155M Business)

• Preparation and presentation of monthly financial results analyses, commentaries and outlook to senior

management. Participate in Monthly Business Results Review with global teams.

• Responsible for $2.3M annual budget and variance. Budget net savings of $390k actual under plan

• Participate in Strategic Planning and Annual Plan development for Services organization

• Conduct periodic competitive analysis and research for Professional Services organization.

• Responsible for analyses, identifying key issues, research and discussions on monthly Profit & Loss

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• Statement and Financial Results for Business Unit’s Asia-Pacific operations. Participate in Strategic

• Planning and Annual Plan development for the region.

• Participate in Strategic Planning and Annual Plan development for Professional Services.

Director, BU Global Asset Management

• Responsible for financial review of assets performance & developing/implementing best practices

• Management and advisory responsibilities for ensuring Business Unit Sales and Program Teams

are in compliance with NCR’s revenue recognition policies and internal controls

• Responsible for conducting organizational audits to determine costs reduction opportunities, identify

process gaps, and recommend improvement opportunities to management team

• Participated in organizational audits to ensure adequate metrics, processes and systems were

implemented and measurable for working capital management

• Business Unit Asset Management Champion for removing obstacles, partnering with field offices

globally, and achieving Business Unit Inventory and Accounts Receivable metrics.

• Participate in periodic reviews with BU CFO to identify asset management issues and solutions.

• Implement Global Best Practices for Accounts Receivables and Finished Inventory

• Global Assets Portfolio - Average Monthly Receivables $225M. Average Finished Inventory $35M

• Annual financial planning and strategic planning for Business Unit asset management performance

• Special Projects as assigned by Financial Management Team

NCR Government Systems, MARKETING SUBSIDIARY FOR FEDERAL & STATE GOVERNMENT CLIENTS

Manager, Orders, Revenues & Logistics Management, Rockville, Maryland. 10/98-09/99

Manager, Government Systems Collections & Credit, Rockville, Maryland. 07/92-10/98

TRAINING

PROSCI / UNIVERSITY OF COLORADO CONTINUING EDUCATION DIVISION

Change Management Processes and Tools

NCR

Advanced Internal Controls and Financial Policies

Advanced Process Improvement – Six Sigma Black Belt

Managing Professional Services for Results

Six Sigma Green Belt Training and Certification

Performance Coaching & Coaching for Success

Lessons in Leadership

AMERICAN MANAGEMENT ASSOCIATION

How To Motivate, Manage and Lead A Team

AT&T BUSINESS SCHOOL

Process Quality Management & Improvements

DALE CARNEGIE TRAINING

Leadership Training for Managers

PROFESSIONAL AFFILIATIONS/MEMBERSHIPS

Prosci Change Management Institute

Society for Human Resource Professionals (SHRM)

Human Capital Institute

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