NICOLE PHILLIPS
Lake Jackson, TX 77566
***************@*******.***
EDUCATION Brazosport College-Lake Jackson, Texas
Associate of Applied Science in Office Administration with
Management Specialty, Graduated December 2007, 3.48GPA
Southwestern Paralegal Institute-Houston, Texas
Paralegal Certificate, 1996
Blinn College-Bryan/College Station, Texas
1992 to 1994
EXPERIENCE
Delta Rigging & Tools, Inc. - Pearland, Texas
2008 - 2011
Human Resource/Payroll Administrator
. Prepared and processed biweekly payroll for over 500 employees
including multi-state jurisdictions; weekly payroll for out of state
contractors.
. Performed background checks including MVR, criminal, social security
number validation for pre-employment; setup drug testing for DOT and
Non-DOT.
. Provided HR advice and support to employees, explaining procedures and
policies.
. Established, organized and supervised the maintenance of employee
records, ensuring complete accuracy and confidentiality.
. Created a paperless digitized system for all employee files.
. Established/maintained employee records; ensure that employee changes
are entered correctly.
. Prepared source documentation needed for new hires, or effective
changes in pay, status, or benefits.
. Processed involuntary deductions such as child support, levies and
garnishments.
. Responsible for the coordination efforts between payroll, human
resources, budget and other departments to ensure proper flow and
maintenance of employee data (including preparation/distribution of
detailed reports, e.g. overtime, PTO balances, head count, and
retirement contribution reports).
First Baptist Church - Old Ocean, Texas
2003 - 2008
Financial Administrative Assistant
. Handled payroll, accounts payable, and accounts receivable.
. Maintained personnel files including health insurance and retirement.
. Produced and presented financial reports at monthly business meetings.
. Assisted with planning of yearly budget of over $600,000.
. Ordered supplies and tracked inventory.
American National Insurance Company - Lake Jackson, Texas
2002
Insurance Agent
. Sold life and accidental insurance.
. Collected payments from clients at home or business on a daily basis.
Brazos Pipe & Steel Fabricators, Inc. - Freeport, Texas
2001 - 2002
Project Assistant
. Prepared new job files, inquiries, quotes, and online bids for
potential clients.
. Created project schedules for clients.
. Copied and issued large-scale blueprints to appropriate departments
and clients.
. Processed shipping and packing tickets for deliveries.
. Tracked jobs with clients from start-up to completion.
. Created job data books for clients including MSDS sheets.
Allegro Reporting Service, Inc. - Houston, Texas
1999 - 2001
Legal Administrative Assistant
. Handled payroll, accounts payable, accounts receivable, and invoicing
of clients.
. Scheduled depositions with attorneys for contract court reporters.
. Prepared and notarized subpoenas.
. Filed deposition certificates with district and county court clerk.
. Ordered office supplies and handled inventory.
TLRA - Houston, Texas
1997 - 1999
Collection Specialist
. Drafted and filed liens in Texas, Louisiana, and California.
. Handled bankruptcy and probate proof of claims.
. Reduced outstanding accounts by negotiating settlements with
attorneys.
. Met quarterly goals by reducing collection accounts by 40 percent.
. Made payment arrangements to reduce outstanding medical debt for
patients.
Various Temporary Assignments - Houston, Texas
1996 - 1997
Baylor College of Medicine
Administrative Assistant
. Provided clerical support for three physicians and scheduled
appointments.
. Made travel arrangements and reservations.
. Edited manuscripts, grants and proposals, and prepared them for
publishing.
University of St. Thomas
Administrative Assistant
. Provided clerical support for two fundraising directors.
. Created fundraising spreadsheets utilizing Microsoft Excel.
Matagorda County Hospital - Bay City, Texas
1994 - 1996
Patient Account Representative
. Made payment arrangements to reduce outstanding medical debt for
patients.
. Billed primary, secondary, and workers' compensation insurance claims.
COMPUTER SKILLS
. ADP & EZLabor
. Typing 75 wpm
. Quicken for Businesses
. Peachtree
. Dictaphone
. Microsoft Office(MS Word, Excel, Powerpoint, Outlook, Project &
Access)
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