Customer Service Representative
Resume:
Ashley Clark
Phone: 317-***-****
Address: **** ****** ***
Indianapolis, IN 46219
Email: ******.*********@*****.***
Work Experience
February 2011 – Present
Key Bank
Customer Service Representative/Teller
Current employer. Duties include extensive cash handling and multi-tasking. Have become comfortable
and efficient with transactions involving deposits, withdrawals, cash advances, and all other areas
required of a teller. Confident in sales and product knowledge. Received training on how to effectively
maintain security of the branch. Completed teller school and have attended classes for customer
service training, referring products, and security.
August 2010 – February 2011
Cash America Pawn
Customer Service Representative
Duties include handling loans for customers, providing money orders, and handling payday loans.
Comfortable with handling large quantities of money. Effectively handle money in a fast pace
environment on a daily basis. Know how to balance a cash drawer each evening. Attended classes
for customer service training and jewelry training. Took training online to enhance customer service.
Steak n’ Shake January 2009 – August 2010
Server
Duties included both waiting on tables and working at the cash drawer. Learned how to
effectively interact with customers. Became comfortable with handling money. Understood how
to effectively multi task at a quick and efficient pace.
Perspectives Magazine August 2004 – August 2008
Secretarial Work
Became familiar with most computer programs. Worked on mailing out invoices every month
and mailing a variety of letters to our subscribers. Also took calls and placed calls to many
different customers.
Became familiar with handling customers on the phone.
Education
High School 2006 - 2010 Calvary Christian School
Diploma
Graduated with highest honors with a GPA of 3.87. Was salutatorian of graduating class.
College
Attending IUPUI
Skills
Communication Skills
Customer Service
Cash Handling
Sales
Multi task Train
Most computer programs including Microsoft Word and Excel
Typing Speed: 60 wpm
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