Customer Service Assistant

Donyo M. Fr isco

**** ***** ******* ***** *** #1035

Las Vegas, NV 89147

Phone: 702-***-****

Email: ************@*****.***

Objective

To make an significant contribution to any successful operation. To face new challenges with enthusiasm, exceed

expectations, enhance and utilize my customer service skills and background.

Education

2004-2006, Physical Education, Cedarville University, Cedarville, Ohio

2002-2004, Physical Education, Central State University, Wilberforce, Ohio

Awards

Employee Of The Month, March 2010: Double Tree Hotel (Dayton, OH)

Cedarville University, 2004-2006: Team Captain, Team Member

Central State University, 2002-2004: Team Member, Most Improved Player Award

Professional Summer League 2006-2007: Overseas basketball in Australia

Work Experience

2010-2011, Assistant Supervisor

Canyon Gate Marketing, Las Vegas, Nevada

Assisted in sales and provided great customer service to inbound and outbound callers

Managed sales teams along with individual training

Organized and conducted interviews along with training

2007– 2010, Valet Parking Attendant

Double Tree Hotel, Dayton, OH

Parked automobiles in hotel parking garage

Kept car garage organized for safety of staff members, vehicle transportation, and pedestrians

Assisted with heavy lifting and loading

Ensured safety of customers vehicles

Tagged consumer vehicles to create quick service between hotel guest and parking garage

Shuttle driving for airport pick up/drop off for hotel guests

Shuttle driving for hotel guests around the greater Dayton area

Promoted a clean environment though cleaning (emptied trash, swept main entrance to garage area)

2000-2007, Recreation Activity Instructor

Boys and Girls Club, Dayton, OH

Directed and supervised children activities

Coordinated projects, activities, athletic performances, tournaments, field trips/exhibits, contests, and theatrical plays

Provided tutoring, mentoring/consoling to the areas youth

Managed groups of 10-15 children with a mixture of unique learning styles and abilities

Created an atmosphere that promoted education, safety, and good health

Implemented activities for children ages 7– 15

Volunteer Work

2005: YMCA, Wilmington, OH

Demonstrated personal care and attention to all basketball camp attendees

References

Sharon Drew, Assistant Coordinator. Canyon Gate Marketing (Las Vegas, NV), 702-***-****

Mark Bruggermann, Assistant General Manager. Double Tree Hotel (Dayton, OH), 937-***-****

Natasha R. Spears, Chief Professional Officer. Boys & Girls Club (Dayton, OH), 937-***-****

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