Customer Service Manager

Nicole Y. Bluford

**** **** ******* ***** # **** Las Vegas, NV 89128 702-***-****

EXPERENCE

February 2004-Present Rapid Cash / Customer Advocate Las Vegas NV

. Evaluate applicant's financial information

to determine eligibilities for loans.

. Handel customer inquiries and complaints.

. Review loan agreements to ensure

completeness and accuracy according to

policy.

. Compute payment schedules.

. Make numerical calculation with speed and

accuracy.

. Counting of tills, check cashing; accept

payments, bank deposits as needed.

June 2000 - January 2004 Just For Feet / Sales Associate Las Vegas NV

. Provide customer service with a general

knowledge of products in order to sell

merchandise.

. Ability to communicate clearly to deal

with the public, and analyze customer

wants.

. Stock shelves, set up displays, and take

inventories.

EDUCATION

Clark High School Las Vegas NV 1998-1999

Palo Verde High Las Vegas NV 1999-2002 High School Diploma

PERSONAL REFERENCES

Pressie Polentino Rapid Cash Store Manager 702-***-****

Pat Zakany Rapid Cash Store Manager 702-***-****

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