Customer Service Data Entry

323-***-**** • ******@*****.***

J O D I D . D U V E R N AY

OBJECTIVE

Seeking a customer service, general office, or early educational position in which I can

gain some experience or possibly start a career.

EMPLOYMENT

June 2009 August 2010 Duvernay Construction Los Angeles, CA

$15/hr

Receptionist/Secretary

Heavy telephone interaction

Heavy data entry

Sending and receiving forms and documents

Heavy filing

Zwicker & Associates, P.C.

April 2007 May 2009 Pasadena, CA

Litigations Assistant $15/hr

Prepare files for new cases; locate appointed court, contact USPS for

proper mailing address, run military checks, request

court fees

Court filing and service

Heavy telephone interaction with court clerks

Heavy data entry

Sending and receiving legal forms and documents

Heavy filing

Skechers Corporation Manhattan Beach, CA

Sept. 2005 Feb. 2006

Office Manager $12.50/hr

Heavy data entry

Forwarded all store orders to distribution

Assisted with incoming and outgoing mail, faxes and emails

Assisted sales floor when orders are backed up or there is heavy

call volume

March 2005 Sept. 2005 Hieroglyphic Productions Hollywood, CA

Receptionist/Secretary $12/hr

Answered and transferred phone calls for company executives

Assisted with a variety of general office duties including company

faxes, light data entry, typing promo scripts, and

maintaining tape vaults

Forwarded and received items via messenger service, as well assisted

with incoming and outgoing mail

Footlocker

2003 2003 Los Angeles, CA

Cashier/ Customer Service $8.25/hr

Interacted with and assisted customers

Effectively raised sales through product knowledge and excellent

customer service

Ahi Sushi

2003 2003 Los Angeles, CA

Hostess $8/hr

Greet and seat all customers with speed, efficiency, and a smile.

Assisted wait staff through customer assistance/service

2003 2003 Heavenly Tots Day Care Los Angeles, CA

Child Care Supervisor $8/hr

Supervised children ages 6 mos. to 4 yrs

Created/oversaw recreational activities for the children

2000 2001 Sugar & Spice Café Los Angeles, CA

Waitress/Cashier $7.50/hr

Served/assisted customers, bussed tables, and assisted wait staff

Took telephone orders, as well as payments from customers

EDUCATION

Immaculate Heart High School 1998 2002

General studies

University of Hawai’i at Hilo 2002 2003

Psychology

Santa Monica College 2003 2004

Early Childhood Education/ Psychology

West Los Angeles College 2009 2011

Liberal Arts/Education

MiraCosta College 2011 present

Liberal Arts/Education

SKILLS & LANGUAGES

Proficient in Word, Excel, PowerPoint, etc.

Type 48wpm

Remedial knowledge of Japanese

Intermediate knowledge of French

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