Customer Service Electrical

**** *** ****** **. #**** • LAS VEGAS, NV *****

* * * . * * 6 . 1 6 7 4 • ***********@*******.***

THOMAS R.WILKES III

OBJECTIVE AND PERSONA

To secure stable employment with a company that’s rooted and grounded. One

that I enjoy working for, while doing what I enjoy most, taking care of my family. I would like

to be part of a work force that offers growth, possibly even future leadership roles, and

training in new areas that will help keep me sharp and competitive, an asset if you will. I’m a

people person with a strong work ethic. Professional at all times, an open minded learner,

flexible, detail-oriented, and a team player that is self motivated.

E XPERIENCE HIGHLIGHTS

ELECTRICAL CONSTRUCTION INDUSTRIAL, COMMERCIAL,

RESIDENTIAL

• Well rounded in the electrical construction trade. A member of Local 357.

• Experience with, Boom and Scissor lift, fork lifts boom and warehouse types. Pallet

jacks.

• Prior work in warehouse and manufacturing settings, shipping & receiving, product

assembly, production, manufacturing and more.

• Over 6 years in construction electrical trade and over 7 years of electrical mechanical

experience. Trouble shooting and repair.

• OSHA 30 certified, CPR Certified, PV Photovoltaic Installer certified.

CUSTOMER SERVICE

• Handled multiple-phone lines, and multiple computer software programs.

• Maintained effective and efficient customer relations. Very well spoken.

• Very composed under stressful situations and high paced conditions.

• Specialized in customer retention. High dollar credit lines and accounts.

MANAGEMENT AND SUPERVISION

• Grew quickly from maintenance to manager. Minimum job scope, staff recruitment,

training, scheduling, and terminations. Secure verifications logs, Monitor phone

systems,

• Handled all problems related to personnel and customer complaints.

• Maintained and secured all checking, credit/Debit card account information.

Responsible for the allocation of enormous amounts of funds generated by sales rep’s,

for services.

• Managed a staff of 34 Full-time employees in 7 different departments.

E MPLOYMENT

SHAW / STONE & WEBSTER, Harry Allen power house Apex, NV.

HENKLES & Mc COY CONTRACTORS, Copper Mt. Solar, Boulder City, NV.

FISK ELECTRIC, City Center Aria Tower east podium, Las Vegas, NV.

BOMBARD ELECTRIC, Fontainebleau, Las Vegas, NV.

MOJAVE ELECTRIC, NV Energy‘s Headquarters, SW Las Vegas, NV.

BURG ELECTRIC, (Electrician) Las Vegas, NV.

PRECISION ELECTRIC, (Electrician) Las Vegas, NV.

NADN, Manager over Verification Departments, Las Vegas, NV.

EDUCATION

Electrical Theory & Trade: Electrical JATC of Southern Nevada.

Electrical Theory & Trade: Associated Builders and Contractors (ABC).

Electrical Mechanical Theory: Edu-Tech Professional Colleges.

Contact this candidate