Customer Service Sales

Nomusa Faith Dhibi

**** ******** **, *********, ** 76012

817-***-****)*********@*****.***

SUMMARY OF QUALIFICATIONS

More than 7 years experience in diverse customer service departments, coupled with a proven record of productivity,

quality work and high level efficiency. An energetic leader, able to communicate effectively with people of diverse

cultural and business practices, and to motivate team members to achieve personal and organizational objectives.

Proficient in Microsoft Office

PROFESSONAL EXPERIENCE

Arlington Independent School District 02/2011-06/03/2011

Heaven Angels Learning Center- Teacher Assistant Pre-K 3-4

• Administers classroom assignments for the purpose of supporting teachers in the instructional

process.

• Maintains classroom equipment, work area, and manual and electronic files and records (e.g.

clean/bleach tables, sign-in/sign-out logs, etc.) for the purpose of ensuring availability of items;

providing written reference; providing a safe learning environment; and/or meeting mandated

requirements.

• Organize and label materials and display students’ work in a manner appropriate for their eye levels

and perpetual skills.

• Assists students, individually or in small groups, with lesson assignments (e.g. read stories,

providing writing assistance, reinforce language skills, numbers, alphabet, computer learning

programs, etc.) for the purpose of practicing and/or reinforcing learning concepts and assisting

students in reaching academic goals and grade level standards.

• Type, file, duplicate, materials and laminating teaching materials to increase their durability under

repeated use.

US Army And Air Force Exchange Service 9/2005-9/2010

Team Leader/Store Associate-HOHENFELS GERMANY

• Completed Customer Orders of items that AAFES did not regularly carry.

• Answered customers' questions, and provided information on procedures.

• Received payment by cash, check, credit cards, vouchers, and automatic debits.

• Resolved customer complaints.

• Done various other duties as assigned.

• Worked with public Affairs office to ensure outside news agencies were properly informed regarding

AAFES promotions and ensure operational security.

Killeen Independent school District

Bellaire Elementary School- 4th Grade Instructional Aide-Killeen, TX 02/2004-05/2005

• Distributed and collected workbooks, papers, and/or instructional materials as directed by the

teacher.

• Guided independent study, enrichment work, and remedial work as assigned by the teacher.

• Assisted with the supervision of students during meals, emergency drills, assemblies, play periods,

or field trips.

• Responsible for teaching an Art class for fifty minutes to all 4th grade students.

West Co-operation

Marketing Representative-HARKER HEIGHTS, TX 10/2002-12/2003

• Contacted business or private individuals by telephone in order to solicit sales for credit cards and

cell phones.

• Conducted client or market surveys in order to obtain information about potential customers.

• Delivered prepared sales talks, reading from scripts that described products or services, in order to

persuade potential customers to purchase a product or service.

• Explained benefits of products or services and prices, and answer questions from customers.

EDUCATION

• B.S. Hotel and Restaurant Management-WILEY COLLEGE,MARSHALL TX 05/2000

Contact this candidate