Customer Service Manager

OBJECTIVE:

I would like to obtain full-time career where I can utilize my customer

service and office administration skills and experience. I am consistent

worker and strive for the best in all given tasks and goals. I look forward

to expand my employer's clientele by providing excellent customer service

and one hundred percent satisfaction.

JOB SKILLS: Customer Service Inbound Call Center

Cash Register Inventory

Retail Microsoft Word, Excel,

PowerPoint

Food Service Creative Problem

Solving

Point Of Sell Medical Screening

Ten Key by Touch Reception

Type 50 words per minute

EXPERIENCE:

CSL PLASMA - Salt Lake City, UT

Reception Technician/ Medical Screener

November 2010 to present

. Offering excellent customer service

. Checking Vital Signs

. Obeying standard procedure

. Making sure donor is healthy to donate plasma

. Update donor files and check for accuracy

. File donor charts

. Medical screening

. Answer phones

FRESH MARKET- Salt Lake City, Utah

Cashier

May 2008- Current

. Greet customers with a positive attitude.

. Handling money at the cash register

. Enforcing weekly sales

. Offering excellent customer service

. Loss prevention

. Stock shelves and Store Maintenance

ORANGE JULIUS- Salt Lake City, Utah

Shift Leader

August 2007 to May 2008

. Handling food.

. Leading shift while manager is away. Responsible to supervise 3-5

employees

. Handling money at the cash registers.

. Cleaning station before shift ends

EDUCATION:

Highland High, Salt Lake City - 2004-2008 - General Education - High School

Diploma

Salt Lake Community College -2009-2010 -General Education - Working toward

a degree in Social Work, Psychology emphasizing in alcohol and substance

abuse.

References: Available upon request.

Contact this candidate