Customer Service Engineer

ELVIS A. BEUGRE

Personal details

Address: *** **** ******* **, *************, GA 30045

Cel: 770-***-****

Home: 770-***-****

E-mail: ********@*******.***

Objectives: Seeking an customer service position

Education

2010 to today: BS Applied Mathematics (in progress) - Georgia Gwinnett

College, Lawrenceville

2005 to 2009: Engineer Diploma in Electrical Engineering (in progress)

-Ivory Coast

2003: Higher Technician's Certificate in Electronic Technology - Ivory

Coast

2000: High school diploma - Ivory Coast (West Africa)

Work experience

-Mars 2010 to November 2010: Store Associate Leader/Customer service,

Subway

. Supervised food preparation to ensure that safety is maintained.

. Exhibited a cheerful and helpful manner when dealing with customers.

. Greeted guests and prepared their orders, used cash register and

computed the amount

. Maintained and monitored store in-stocks

. Checked products in unit area and restocked items

. Controlled baking processes and oven controls

. Maintains professional appearance and grooming standards

-January 2009 to August 2009: Electronic Technician, Addax-Oryx Gas /Ivory

Coast

Subsidiary of Addax-Oryx Group Petroleum (Geneva)*

. Supervised electrical and electronic equipments

. Installed Kosan Crisplant's electronic machine

. Wrote machine program using tutor language

. Control engineers, automats installer

. Responsible for machine operators framing

-February 2007 to July 2008: Mechanical Assembler associate, Oryx Gas-

Ivory Coast

. Performed preventive maintenance (PMs) on production line machinery

. Marked and labeled product using marking tools.

. Operated production line machinery and computers.

. Communicated with coworkers.

. Weighed, and counted materials using electronic device

. Turned off equipment when not in use

. Stored packages, and ordered information on specified forms and

records.

. Cleaned work areas

-February 2001 to July 2002: Store pricing associate/Customer service City

Sport-Ivory Coast

. Serving customers

. Marked and labeled boxes using marking tools or code bare

. Managed backroom or stock room inventory

. Filled shelves after cleaning

. Stored packages, and ordered information on specified forms and

records.

. Moved products within the floor

. Provided carryout service and loaded merchandise in customer's cars

. Made products look attractive with good display

. Cleaned work areas

Skills

. Strong computer skills

. Read accurately and quickly

. Solid finger and manual dexterity

. Work independently

Languages: English and French

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