Administrative Assistant Sales
Resume:
Lavern G. Lyles
Poway, CA 92064
CAREER SUMMARY
Seeking an Analyst or Management position with an organization that provides excellent service,
that focuses on improving business processes and contributing to increase profit potential.
QUALIFICATIONS
Proficient in Microsoft Windows: Lotus, Word, Access, Excel, PowerPoint, Project Management,
Outlook, Windows NT, XP, and Electronic Commerce (Electronic Data Interchange and Internet).
EXPERIENCE
2008-Present
CITY OF POWAY
Poway, CA
Administrative Assistant
Performs a wide variety of routine to complex administrative and clerical duties to support
departmental or divisional operations, including filing, preparing records and monthly reports,
accounts payable, cashiering duties, and ordering and maintaining office and other related
supplies. Organizes and carries out administrative assignments; researches, compiles, and
organizes information and data from various sources on a variety of specialized topics related to
programs in assigned area
2005-2007
WESTMINSTER COLLEGE
Nassau, Bahamas
Teacher
Responsible for guiding, instructing, training and helping students with their knowledge,
understanding, behavior and thinking skills.
1999 – 2004
FEDEX CORPORATION
Orlando, FL
Senior Invoicing Analyst
Provide direct customer training and application development to eliminate billing errors and
incorrect information. Collect and analyze data from various sources to identify the root cause of
current or potential issues, and implement corrective or preventive actions.
1990 – 1999
FEDEX CORPORATION
Miami, FL
Accounts Receivable Agent
Responsibilities: calling customers in Caribbean Islands concerning outstanding accounts
receivable balances. Improved efficiency for the sales organization by providing management with
timely and accurate data on customer’s account, responsible for integrating Mexico, US Virgin
Islands billing system. Reduced DSO (Daily Sales Outstanding) Designed numerous job aids i.e.,
CHEERS, NAMIS, Pricing. Reduced receivables by more than 50%.
EDUCATION
117 Credits
University of Phoenix
Orlando, Florida
BS- Business Management
Volunteer at City Clerk of City of Poway 2008
Volunteer of the Year 2001 (Orlando Neighborhood Improvement Corporation)
Volunteer of the Year 2000 (March of Dimes)
HOBBIES
Reading, Tennis, Bowling, Golfing and Swimming.
REFERENCES
Upon Request
Contact this candidate