Customer Service Administrative Assistant
Resume:
Aurora, IL *****
Tricia L. Jones
OBJECTIVE To provide the utmost quality of customer service and to
utilize my experience in data entry, filing, multi -
tasking and answering incoming calls. To use my ability
to work as a team player to promote a strong sense of
union among my fellow colleagues and use my sense of
compassion to help the customer/client feel at ease.
EXPERIENCE
March 2008 - May 2009 Unified Brands
Weidman, MI
Administrative Assistant
Use of Microsoft Word & Outlook
Answering phones
Making corrections
Fixing ship dates
Assistant to engineers
Inventory
Proof reading
10 key
June 2005 - April 2006 Unified Brands
Weidman, MI
Data Entry/ Receptionist
Entering orders
Organizing files
Filing
Receptionist for fifty plus phone lines
Processing mail
Assisting clients
July 1999 - August 2003 Adventures In Learning
Aurora, IL
Lead Teacher
Assistant director Position - clerical, bookkeeping,
word Processing, making cash deposits
Created weekly lesson plans
Created and implemented summer curriculum
Planned field trips
Transported children to and from school
Awarded teacher of the year
EDUCATION
Kaplan University
Legal secretary certificate
Continuing BA in Legal Studies through Kaplan Online
Waubonsee Community College
Associates in Science Degree
Graduated with honors
On the dean's list
Contact this candidate