Administrative Assistant Customer Service
Resume:
Linda Sanders
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SUMMARY
Highly professional Administrative Assistant committed to providing
superior support in multiple roles simultaneously while meeting company
goals and objectives. Recognized as a loyal and trustworthy employee,
handling confidential and sensitive information with complete discretion.
Known for working independently and as a positive team player. Recognized
as a detail oriented employee with emphasis on accuracy. Computer literate
with proficiency in Microsoft Office Suite, Windows, Outlook and Internet
research.
PROFESSIONAL EXPERIENCE
Insight, Inc., Plano, Texas 2000 - 2006
Administrative Assistant, Small Business Supplier Diversity Coordinator
- Managed all key office tasks and operations for the Contracts and
Proposal Department
- Took on role as the Small Business Supplier Diversity Coordinator and
reporting for approximately 20 to 30 customers.
- Educated Sales Team regarding requirements for Small Business
reporting
- Created an online form for customers to access which replaced hours of
manual labor and saved the company money for supplies and postage.
- Interfaced with customers regarding requirements for Diversity
Reporting.
- Completing thousands of Vendor Forms requested by Vendors. Required
interfacing with various departments for needed information.
- Maintained department files for the Contracts and Proposal Department.
Completing hundreds of W9's sent to customers.
- Scheduled customer meetings, ordering food, hotel reservations, limos
for incoming customers, ensured policy and procedures were followed.
- Dedicated to customer service excellence with commitment to follow up.
Texas Instruments, Dallas, Texas 1990 -
1998
Administrative Assistant
- Commitment to excellent customer service.
- Provided phone support for the PC Support Team, answering 150+
incoming calls per day
- Provided support and approving labor for 100+ employees.
- Maintained supply area, ordering supplies when needed.
- Coordinated travel/hotel arrangements for the management staff.
- Prepared expense reports.
Linda Sanders
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Texas Instruments, Dallas, Texas 1990 -
1998
Administrative Assistant
- Created manuals and presentations for customers, using computer
graphics and hand drawn graphics.
- Organized off-site meetings and special events for management staff
- Supported a manager that was responsible for reviews with the entire
staff. Included collecting comments from all team members. Required
handling confidential and sensitive information with complete
discretion.
EDUCATION
Graduate of Sunset High School, Dallas, Texas
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