Customer Service Human Resources

Jennifer D Jones

**** *********** **, ************, ** 46254

Phone 317-***-**** (Email

**************@***.***

Summary of Experience

Administrative/Clerical

Highly proficient in Microsoft Office packages including Word, Excel,

Access, Outlook, Internet

Data Entry using alpha and numerical, 10-key calculator by memory

Accurately type 35 WPM

Ability to correctly and efficiently file large number of documents

Management / Human Resources

Responsible for handling all company cash, bank deposits, and

accounting

Seven years Supervisory experience in a retail setting, managing up

to four employees

Supported Accounts Payable and Receivables with daily data entry

Effectively able to multi-task, while prioritizing and organizing

Responsible for tracking and forwarding all incoming resumes and

applications

Customer Service

Over 5 Years in serving the public

Numerous awards received for excellent customer service

Effective in resolving customer concerns

Can quickly learn new tasks

Work History

Office Team

Indianapolis, IN

Clerical Temp

11/08/2010 to Current

National City/PNC

Indianapolis, IN

Customer Service Rep

01/2010 to 08/2010

Enterprise Rent A Car Indianapolis, IN

Receptionist/HR Assistant 12/2005 to 11/2008

Education

Professional Career Institute Indianapolis, IN Microsoft Office Classes

2001

University of Indianapolis Indianapolis, IN 2.5 years of Core

Curriculum/ Business 1987

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