Customer Service Health Care
Resume:
Antoinette Mordi
Detroit, MI
Profile
Highly motivated student with solid background in chemistry and biology. Works well alone and as part of a team. Effective
communicator with strong technical documentation and customer service skills. Very punctual and like to resolve conflicts
immediately and without confrontation.
Core Qualifications
• Team building/leadership skills and self-motivated
• Excellent communication skills
• Excellent problem solving skills
• Strong collaborative skills
• Strong analytical skills
• Strong project management skills
• Hands-on and proactive
Professional Experience
05/2011-Present
Detroit, MI
Research Assistant
University of Detroit Mercy
• Performing experiments and writing my analyses down in a lab notebook.
Office Assistant 09/2010-04/2011
University of Detroit Mercy Detroit, MI
• Answered telephone calls.
• Used the software: Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Scanned and faxed papers.
• Made photocopies.
Researcher 06/2010-08/2010
Wayne State University Detroit, MI
• Graded papers and made photocopies.
• performed experiments in Howard Matthew's lab in Wayne State University Engineering Building.
• wrote a fifteen page research paper titled The Effects of Glycidyl Methacrylate Crosslinking on Mechanical Properties
at the end.
Patient Homebound 06/2007-09/2007
Dependable Health Care Service Inc. Canton, MI
• Assisted adults/children by taking them to parks and directing them.
• Helped in washing dishes, lifting boxes, serving food, and mopping floors.
• Worked as a team with other employees to meet deadlines for the health care services.
Patient Homebound 06/2006-09/2006
Dependable Health Care Service Inc. Canton, MI
• Assisted adults/children by taking them to parks and directing them.
• Helped in washing dishes, lifting boxes, serving food, and mopping floors.
• Worked as a team with other employees to meet deadlines for the health care services.
Education
University of Detroit Mercy
Detroit, MI. United States
• Expected Graduation Date:2014
• Biochemistry Major
• Clubs: Engineering & Science Student Council(ESSC), Biology, and Chemistry
References
References are available upon request.
Contact this candidate