Customer Service Sales

Summary

Business savvy, results driven, solution oriented HR professional

with 10+ years of experience. A self-motivated, enthusiastic human resource

professional with excellent facilitation, multitasking and organizational

skills for executive and departmental management. Strong team player

accomplished in championing corporate values, mission and vision. Able to

effectively define and resolve problems and determine priorities; adept

quickly to changing needs.

Skills

. Selected and qualified applicants, coordinated intensive training

programs and

managed personnel file

. Working knowledge of payroll and employment laws and regulation

. Maintained a high level of confidentiality at all times

. Cultivated new client relationships while maintaining existing client

database

. Strong analytical and organizational skills, a working knowledge of

budget

preparation

. Ability to work with deadlines in a fast-paced environment

. Excellent customer service and communication skills

. Well versed in Microsoft Office Suites and Pereless Systems, an applicant

tracking system

. Strong work ethic and the ability to work independently

. Bi-lingual in English and Spanish

Education

. University of San Francisco, San Francisco, CA. Masters Degree in

Organizational Development, 2011

. University of San Francisco, San Francisco, CA. Bachelors Degree in

Public Administration, 2004

Experience

HR Coordinator/Junior Recruiter, Zeiss Meditec, Inc, Dublin, CA.

Feb -June 201

An innovative technology and application-oriented solutions company which

enable doctors to improve the quality of life of their patients

(Contractor)

. Screened candidates for availability, interest level, visa status, salary

range, relocation needs, and basic qualifications

. Proactively conducted research and investigated new ideas to create

innovative sourcing strategies

. Communicated professionally, tactfully and with the utmost diplomacy at

all times, treating all candidates with dignity and respect

. Ability to work with deadlines in a fast-paced environment

HR Staffing Coordinator, Huawei Technolgies, CA. Nov 2010-June

2011

A leading global telecommunications solutions provider with long-term

partnerships with operators around the world (Contrator)

. Successfully supported up to five multi-location recruiters

. Handled highly confidential acquisitions and special projects

. Effectively managed and supported the new hire and on-boarding processes

. Screened candidates for availability, interest level, visa status, salary

range, relocation needs, and basic qualifications

. Proactively conducted research and investigated new ideas to create

innovative sourcing strategies

. Communicated professionally, tactfully and with the utmost diplomacy at

all times, treating all candidates with dignity and respect

. Ability to work with deadlines in a fast-paced environment

Staffing Coordinator, 3PAR-A HP Company, CA. Aug 2010-Nov 2010

A virtualization storage leader providing SAN systems and cloud storage

(Contractor)

. Successfully supported up to seven multi-location recruiters and the

managers

. Handled highly confidential acquisitions and special projects

. Effectively managed and supported the new hire and on-boarding processes

. Supported recruiting function and recruiting process

. Perform various administrative duties that support the recruitment/HR

function

. Communicated professionally, tactfully and with the utmost diplomacy at

all times, treating all candidates with dignity and respect

Massage Therapist, ClubSport, Pleasanton, CA. 2007-Aug 2010

An upscale full-service sports club

. Provided a relaxing and therapeutic massage to various body types

. Actively recruited the spa department

. Assisted with employee relations

. Assisted with the day-to-day efficient operation of the spa

Human Resource Assistant, North Star Insurance, Walnut Creek, CA. 2004-

2006

Brokerage firm, specializing in commercial properties, apartment buildings

and high valued homes

. Designed, Implemented and tracked training programs for new employees

. Provided additional administrative support to upper management

. Processed accounts payable and accounts receivable

. Processed all documentation for new hires, terminations, transfers,

promotions, and benefits

Sales Coordinator, George Lithograph, Brisbane, CA. 1999-

2001

Commercial printer, Sales: $25M - $50M yearly

. Organized, planned and processed clients print production orders

. Prepared customer quotes and pricing for print production

. Tracked all domestic and international shipments for customer accounts

. Translated and coordinated with the Mexico facilities all print

production orders

. Acted as a liaison between clients and vendors

. Prepared periodic ad-hoc reports and documentation on sales orders,

quotas etc.

Human Resource Assistant, City of Los Angeles, CA. 1993-

1999

Providing quality public services to the residents of Los Angeles

. Processed account payables and receivables

. Processed new hires

. Administered all benefits for on-site employees

. Processed payroll

. Designed, implemented and tracked training programs for new employees

. Initiated and maintained vendor relations and general office duties

. Managed all phases of the day to day company operation

. Developed cost/benefit analysis and budget proposals

. Prepared periodic ad-hoc reports and financial reports

. Generated public service announcements and press releases

Contact this candidate