Sales Customer Service
Resume:
ROCHESTER, NY ***21
************@*****.***
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Objective
Seeking employment as a Cashier in the Rochester, NY area.
Summary
Proficient with receiving and disbursing money in establishments other than
financial institutions. Capable of using of electronic scanners, cash
registers, or related equipment. Involved in processing credit or debit
card transactions and validating checks.
Skills
Active Listening; Giving full attention to what other people are saying,
taking time to understand the points being made, asking questions as
appropriate, and not interrupting at inappropriate times. Service
Orientation; Actively looking for ways to help people. Speaking; Talking to
others to convey information effectively. Mathematics; Using mathematics to
solve problems. Social Perceptiveness; Being aware of others reactions and
understanding why they react as they do.
Experience
MALCHO's, FAIRPORT, NY
2010 to 2011
Cashier
Receive payment by cash, check, credit cards, vouchers, or automatic
debits. Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate
bills using calculators, cash registers, or optical price scanners. Greet
customers entering establishments. Answer customers' questions, and provide
information on procedures or policies. Sell tickets and other items to
customers. Process merchandise returns and exchanges. Maintain clean and
orderly checkout areas and complete other general cleaning duties, such as
mopping floors and emptying trash cans. Stock shelves, and mark prices on
shelves and items.
HESS CORPORATION, SAINT LOUIS,MO
2005 to 2008
Sales Associate
Greet customers and ascertain what each customer wants or needs. Describe
merchandise and explain use, operation, and care of merchandise to
customers. Recommend, select, and help locate or obtain merchandise based
on customer needs and desires. Compute sales prices, total purchases and
receive and process cash or credit payment. Answer questions regarding the
store and its merchandise. Prepare sales slips or sales contracts. Maintain
knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices. Maintain records related to sales.
Demonstrate use or operation of merchandise. Place special orders or call
other stores to find desired items
Family Dollar, Rochester, NY
2008 to 08/2011
Assistant Manager
Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints. Direct and supervise
employees engaged in sales, inventory-taking, reconciling cash receipts, or
in performing services for customers. Monitor sales activities to ensure
that customers receive satisfactory service and quality goods. Inventory
stock and reorder when inventory drops to a specified level. Instruct staff
on how to handle difficult and complicated sales. Hire, train, and evaluate
personnel in sales or marketing establishments, promoting or firing workers
when appropriate. Assign employees to specific duties. Enforce safety,
health, and security rules. Examine merchandise to ensure that it is
correctly priced and displayed and that it functions as advertised. Plan
budgets and authorize payments and merchandise returns.
Education
New York State Institute
GED: General Education
Everest Institute
1 Year College: Business Management
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