Post Job Free
Sign in

Manager Customer Service

Location:
Rancho Santa Margarita, CA, 92688
Posted:
June 12, 2011

Contact this candidate

Resume:

Janet Cahill

Phone: 714-***-****

Email: *************@*****.***

OBJECTIVE:

Accounting-Manager. I am interested in a position where I can demonstrate skills in organizational

communication and structure, accounting, and potential growth. As well as develop relationships with store

operations and owners to help promote retail events, management, and increase revenues throughout multiple

store locations. I am looking for a company that offers enthusiasm with options for professional expansion.

SUMMARY OF QUALIFICATIONS:

I have worked as accounting Manager for the last 20 years. Retail store manager/ business manager for dealer

store for last 3 years. I have worked with all phases of accounting functions from A/R, A/P, Payroll and Taxes,

G/L, Financial statements, managed 401K. Handling inventory, setting up new system in house with a POS

system and also accounting system. I am Fluent in Microsoft Word, Excel, POS-Work wireless system,

QuickBooks Pro, IQ, Mas90 and Mas200 upgrade. Qualified in retail event planning, operations, and

executions, to draw in consumer awareness to multi store retail center.

EXPERIENCE:

Accounting Software Conversion Accounting Manager (August 2010-Current)

Exwire Inc

• Managing customer control while converting multi billing software system (Quickbooks)

• Conversion of new billing system Freeside

• Training

• Employee development

Owner (June 2009-May 2010)

Douglas Wireless

• Responsible for managing the operations and daily business objectives within a retail store

• Contract agreements

• Customer Support

• Technical and Billing Support

• Multi Regional Support

• Verizon, T-Mobile, Boost, PagePlus, Simple Mobile

• Master Agents: MobileLine, QDI, Platinum Wireless

Accountant-Manager (January 2003-2009)

Mobileline Communication

• Responsible for managing the operations and daily business objectives within a retail store

• Management o payroll, inventory, scheduling, staff accountability, functions, and quotas pertaining to

the bottom line

• Coordinated National Trade shows and local retail events S

• Managed commissions for the dealer base

• Accounts Payable and Accounts Receivable,

• 401k planning,

• G/L financial statements

Bookkeeper: (February 2001-November 2002)

South Shore Bldg. Service Inc.

• Managed Office

• A/R, A/P, Payroll & Taxes

• Transfer of payroll software to outsource

• Composed variance weekly hours report

• Customer Service with Property Managers.

• Workers Compensation insurance

Accountant/Office Manager (January 1994-February 2001)

Brevet Industries-Brewer Irvine

• Managed all business office operations and functions

• Managed CEO’s business objectives and priorities

• Accounting responsibilities

• Payroll for 80 to 150 employees,

• Payroll taxes, quarterly reports, sales taxes, A/P, A/R, G/L and J/E, monthly and year end close.

• Workers compensation insurance

• Managing production orders.

Office Manager (February 1993-January 1994)

Horsman Chevron

• Managed and maintained service station

• Customer accounts in family owned,

• Managed multiple Chevron gas station location.

• Payroll, receivables, taxes and quarterly reports.

• Prepared and obtained financial obligations in regards to customer and corporation billing,

• Daily communications of money

• Business development

Payroll Specialist (1992-February 1993)

Ruby’s Diner Inc.

• Payroll functions for the corporate office and 9 diners

• Multi-County Objectives

• 350 employees payroll reports

• Producing an annual audit of payroll records.

EDUCATION:

Fountain Valley High School

Golden West Collage

REFERENCES: Provided upon request



Contact this candidate