Manager Sales
Resume:
M a r iam (M i m i) Naghshi neh
***** *** ** *** * r ive #7301, Novi, M I 48377
naghshm@gmai l.com
OBJECT I V E
To obta in a chal lenging career oppor t u n i t y i n w h ich I am a posi t ive and
e ffect ive cont r ibu t ion to t he team. T he posi t ion w i l l not only u t i l ize and
f u r t he r develop each of my sk i l ls, bu t also al low me to grow personal ly
a nd p rofessional ly w i t h t he company.
SK I L LS PROF I L E
Except ional organ iza t iona l and plann i ng ski l ls
Ou ts tand i ng employee rela t ions, team-bui ld i ng abi l i t ies, and
s uperv isory ski l ls
Excellen t i n te rpersonal re la t ions w i t h customers, employers, and co-
wor kers
H igh standard of qua l i t y customer serv ice and exper ience
Ou ts tand i ng oral and w r i t ten commun ica t ion sk i l ls
Prof icien t i n M ic rosof t Word, PowerPoin t, and Excel; excellen t t yp ing
s k i l ls
Capable of wor k i ng eff icien t l y and effect ively
Ex t remely a r t icu la te, wel l-spoken, and detai l-or ien ted
E MP LOY M E N T H ISTORY
D ig i ta l M a r ket i ng Coordi na to r M a rch 2010-
Accoun t Manager cu r ren t
B iznet I n te r net Solu t ions, W ixom, M I
• Responsib le for schedu l i ng p roject t asks and assign i ng resou rces
• Project Lead on roughly 30 p rojects t h roughou t employmen t te r m
• Accoun t Manager & Sales Represen ta t ive on $30 K/year accoun t
• Assist i ng i n developmen t of i n te r na l p rocesses (i.e. invoicing
p rocedu res, mon t h ly repo r t i ng)
• Ex tensive use of Google Analy t ics and sim i la r I n te r net appl icat ions
• Complet i ng t hen analyzing cl ien t, compet i to r and ma r ket research
• Google AdWords campaign research, developmen t and managemen t
• Developing RFP and RFQ responses w i t h combi ned Sales Team effo r ts
• Ex tensive conten t developmen t, SEO and dis t r ibu t ion
Food and Beverage Serv ices Sept 2009-
cu r ren t
Shera ton Det roi t-Novi Ho tel, N ovi, M I
• 238 guest rooms; 20,000 square feet of meet i ng and banquet space
• Banquet serv i ng, wai t ressing, ba r tendi ng and p rovid i ng room serv ice
• Ca te r i ng to special needs and V IP guests as wel l as customer
compla in ts
• Combined effor ts w i t h Sales & M a r ket i ng team for events and cate r i ng
Ba r tender Ju ly 2007-Feb
2 009
The Ga te En te r ta i nmen t Cen ter, B ig Rapids, M I
• F u l l serv ice restau ran t and bar
• Customer serv ice and moneta r y t r ansact ions
• I nven to ry on al l beer bot t les
• Fast-paced, h igh-st ress envi ronmen t
•
ED UCAT IO N
B achelor of Science i n B usiness - Hospi ta l i t y 2009
P rograms
Fer r is Sta te Un iversi ty, B ig Rapids, M I
Major: Resor t Managemen t
M i no rs: Club M anagement; Special Even ts and Meet i ng Plann i ng
AF F I L I A T IO NS
Del ta Sigma Pi A l um na - P rofessional Business
F ra te r n i t y
V ice Presiden t of Pledge Educat ion 2 008-
2009
V ice Presiden t of Professional Act i v i t ies
2 007-2008
Social Chai r 2 007-2008
CERT I F ICAT IO NS
Food and Beve r age M a nagemen t fo r Cl ubs
Amer ican Hotel & Lodging Educat ional I nst i t u te
Hosp i ta l i t y F aci l i t ies M a n agemen t and Design
Amer ican Hotel & Lodging Educat ional I nst i t u te
Convent ion M a nagemen t and Se r v ice
Amer ican Hotel & Lodging Educat ional I nst i t u te
T r a i n i ng fo r I n te r ven t ion P rocedu res ( T I PS)
Health Commun icat ions, I nc.
FSU H OSP ITA L I T Y PROGRA M ACT I V I T I ES
Studen t Rep resenta t ive
2 009
M ich igan Restau rant Associat ion & Amer ican Express Leadership
Conference
F u n d r a ising M a nage r
2 009
"Tu r n of the Centu ry World Fai rs" Hospi ta l i ty Gala
D eco r a t ions Comm i t tee M e mbe r
2 008
"B ig Band" Hospi ta l i ty Gala
D i n i ng Room Capta i n
2 008
"B ig Band" Hospi ta l i ty Gala
REFERENCES
Avai lable upon r equest; Wr i t i ng samples avai lable
a s wel l
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