Elizabeth "Beth" A. Jenkins
**** ********* ***., ** *****, CA 91750
**.*******@*******.***
Detail oriented medical office professional with ability to multi-task
effectively and provide superior accounts receivable support. Key
strengths include strong organizational ability, technical, and
interpersonal skills and ability to handle complex projects. Highly
successful working alone or in a group. Thirty-two years of experience
includes:
. Coding, CPT and ICD-9
. Data entry including demographics, charges, and receipts
. Insurance billing, electronic and paper claims
. Proficient at use of MedWare by Sage Software
. Accounts receivable management
. Successfully appealed zero-pay and denied claims
. Computer operations including word processing
. WPM 73 KPH 11543
. Performed medical transcription
. Fully understand insurance adjustments and capitated payments
Experience highlights:
. Investigated and resolved accounts receivable problems, increasing
revenue, while managing seven employees and providing personal
secretarial and office management duties for each doctor.
. Responsible for all data entry including patient demographics, charges
and payments, generating paper claims and submitting electronic
claims.
. Collected unpaid claims including zero-pay insurance remittances and
denied claims from all types of insurance including: Medicare, Medi-
cal, workers' compensation, third party liability insurance, PPO, and
HMO.
Employment history:
. Office manager - Takei & Baumgarten, MDs, Duarte, CA 10/81 - 3/10
. Active volunteer pet therapy handler at Casa Colina Centers for
Rehabilitation, 2005 - present
Education:
. University of Phoenix Associate of Arts in the Foundations of Business
program
Seventy percent complete - GPA 3.92. Studies commenced 5/3/10 and are
ongoing. Graduation date: 12/18/11.