Customer Service Sales

JOHN C. FORKASDI

***** *. ***** **** ** Mirage, AZ 853**-***-*** 3245 (h) 623-***-**** (m) ********@***.***

(e)

OBJECTIVE

Using my 17+ years in sales, marketing and customer service as a foundation, I am looking for a

company whose enthusiasm and goals are complimentary to my motivations to grow and

advance with your company’s success

WORK HISTORY

Independent Contractor

Inside Sales May 2010 –Nov 2010

Prospecting and appointment setting using predictive dialer

Maintaining high customer service at all times

Achieving personal daily, weekly and monthly goals

Resource Mortgage Processing, Inc, Surprise, Arizona

Sr. Loan Officer Jan 2006 – Dec

2009

Prospected new clients, via a minimum of 125 cold calls per day

Marketed loans for future clients, using customer service and public relations to originate

loans and ensure closing

managed all activities from prospecting client to closing

consistently achieved personal closing goal of funding $15,000 in Broker Fees per month

First Arizona Equity, LLC, Phoenix, Arizona

Mortgage Broker Jun 2001 – Dec

2005

Co owned and operated a successful Lending Service

Set production goals for our company, as well as, each loan officer, and monitored goals

weekly

handled all aspects of business including: Human Resources, Accounting,

Marketing/Telemarketing, Sales and Customer Service

Developed and fostered relationships with clients and lenders daily by providing un

paralleled customer service and public relations on the phone and in person

Equity Lending Group, LLC, Phoenix, Arizona

Sr. Loan Officer May 1996 – Jun

2001

Prospected new clients, via a minimum of 150 cold calls per day

successfully provided excellent Customer Service, Sales and Marketing/Telemarketing

and Direct Mail campaigns to originate loans

was top originator for five years, funding over $30,000 in monthly broker fees

Horace Mann Insurance Co., Springfield, Illinois

Multi line Insurance Agent June 1991 April 1996

marketed and sold Life, Auto, Property and Group Health Insurance products, as

well as Annuities, through cold calls and personal visits to assigned schools

regularly exceeded personal goal of selling one Life Policy, two Auto Policies, one

Property policy and one Annuity each week

won several Life Insurance sales awards during my tenure at Horace Mann

worked exclusively on commission for five years of employment at Horace Mann

continually marketed me, my company and our products to Horace Mann’s target

market the educator's community

EDUCATION

St. Thomas University, St. Paul, MN, Theology Major

St. Ambrose College Davenport, IA, Theology Major

INTERESTS

Traveling, Reading, Writing, Painting

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