Customer Service Manager
Resume:
Yarra M. Betz
**** ** ****** **. ***. *** – Tigard, Oregon 97224
abhc1m@r.postjobfree.com
Skills & Achievements
Over 15 Years of Computer: Windows, Word, QuickBooks Invoicing, Scanning, SignLab, Flexi Sign, & Corel Programs, E Mail,
Internet, Outlook, Sign Lay Up, UPS & FedEx Shipping On Line, Electronic Postage Machine
Over 15 Years of Clerical: Customer Service, Typing 60+wpm, Filing, Faxing, Copying, Multi Line Phones, Appointment Setting,
Cashiering, Data Input
Over 15 Years of: Organization, Multi Tasking, Detailed Oriented, Hard Working, Punctual
Achievement: Received a personal Bonus from the General Manager at Countrywide Home Loans for Reorganization of the Office.
Experience
Stripe Line, LLC – 503-***-**** Job Title: Graphics / Sign Maker (August 2010 – Present) DO NOT CALL
Installations of: Vehicle Mylar, Black Out Window Decals, Chrome Rockers, Recreated Stripes &
Logos, Design, Cut and Produce Graphics, Remove, Clean and Install Graphics on Vehicles or Sign
Material, Organized Sign Shop, Invoicing, Customer Service
Pacific Truck Colors, Inc. – 503-***-**** Job Title: Graphics / Sign Maker (March 2007 – February 2009)
Design, Cut and Produce Graphics, Remove, Clean and Install Graphics on Vehicles or Sign Material,
Create Job Files using M1 Explorer, Answer Customer Calls, Help Mask and Laminate Graphics on
Industrial Laminating Machine, Order Supplies, Fill-In when needed in other departments.
Spearco Graphics – 541-***-**** Job Title: Production Sign Maker / Shipping & Receiving (October 2005 – March 2007)
Check E Mail for Job Duties; Print, Package & Ship Materials to Customers, Receive Packages from UPS & FedEx, Separate Items
according to Jobs, Label & Assign Jobs, Update Jobs to be done on Excel, Scheduling & Installing Graphics, Installing Signs On
Site, Cut Vinyl using Corel, Sign Weeding & Application, Heat Seal Shirts, Hem & Grommet Banners, Cutting Materials by Hand
or with Industrial Machine, Deliveries to Customers, Pick Up Broker Orders, Count Screened Shirts for Accuracy, Refill Vending
& Soda Machine, Remove & Count Money from Machines, Fill In in Departments when needed.
Crescent Solutions Temp Agency – Ryan: 951-***-****
Job Title: Processing Assistant for Countrywide Home Loans (June 2005 – September 2005)
Copying Mortgage Docs, Putting Client Files in Order of Documentation, Multi Line Phones, Transferring Calls, FedEx Shipping
On Line, Data Input, Verification of Employment, Opening & Sending Mail, Signing for Packages, Electronic Postage Machine,
Faxing, Sending Gifts to Clients, Organizing Supplies, Storing Inventory
International Commodity Carriers, Inc. 541-***-**** Job Title: Accounts Receivables (March 2005 – June 2005)
Computer; Invoicing, Visual Load Plus, Scanning, E Mailing, some Payables, Power Track, Mail, Internet access to Work Sites, Bill
of Ladings, Typing, Filing, Copying, Multi Line Phones
The Sign Dude 541-***-**** Job Title: Sign Maker (November 2004 – March 2005)
Customer Service, Taking Orders, Collecting Payments, Phones, Invoicing, Shipping FedEx, Price Quotes, Weed & Apply
Graphics, Copying, Faxing, Cutting Materials, Computer Work; some Corel, Appointment Setting, Heat Seal Shirts
Phillips Administrative Services 541-***-**** Job Title: Administrative Assistant (October 2004 – November 2004)
Filing, Answering Phones, Match Up Insurance Documents, Alphabetizing, Copying, Sending Statements to Customers, Opening &
Sending Mail
Van Dyke’s Signmakers 541-***-**** Job Title: Sign Maker / Assistant Manager
Experience: 8 years (December 1995 – November 2003)
Customer Service, Taking Orders, Computer Design with SignLab, Produce and Install Graphics, Typing, Appointment Setting,
Ordering Supplies, Copying, Multi Line Phones, QuickBooks Invoicing, E Mailing Customers, Scanning, Price Quotes, Weed &
Apply Graphics, Engraving, Deliveries
Yarra M. Betz
(Known to references as: Yarra M. Randall)
Professional References
Bruce Coulson
Stripe Line
Beaverton, Oregon
Jackie McGrath
Spearco / Graphics Manager
Medford, Oregon
Sheryl Friend
Countrywide Home Loans / General Manager
Medford, Oregon
541-***-**** Ext. 239
Angela Richardson
Countrywide Home Loans / Loans Officer
Medford, Oregon
Cell: 541-***-****
Laura Reed
International Commodity Carriers, Inc. / General Manager
Medford, Oregon
Marianne Van Dyke
Van Dyke’s Signmakers / Owner
Tangent, Oregon
Work: 541-***-****
Home: 541-***-****
Rita Richey
Van Dyke’s Signmakers / Co-Worker
Tangent, Oregon
Work: 541-***-****
Home: 541-***-****
Character References
Cindy Gallegos
Canby, Oregon
Home: 503-***-****
Cell: 503-***-****
Stan George
Tigard, Oregon
Cell: 503-***-****
Glenn & Marsha Govenor
Medford, Oregon
Home: 541-***-****
Contact this candidate