Customer Service Quality Control

RONALD FIELDS

*** ******** ***.

Wheaton, IL ****9

630-***-****

***********@***.***

Objective:

Seeking a full time position where my skills and

work experience will aid in the overall success of a company.

Experience:

Radiology Services of Northern Virginia

Courier/Material Handler/Quality Control

Herndon, Virginia

2005-2007

Pharmaceutical Manufacturer. Start up operation. Courier. Package,

sort, and label medical products for delivery to local hospitals.

Promoted to Quality Control Laboratory. Pharmacy Management Systems.

Process customer orders, billing, new accounts, document orders, update

delivery info, invoices, phone inquiries/calls from physicians.

Performed Quality Control procedures on all products.

Microsoft/Word/Excel/Powerpoint. General Administrative duties.

QWEST

Salt Lake City, Utah 2007- 2008

Help Desk Technical Call center. Headset. Data entry. Directory

Assistance.

QWEST three week paid training. IT Help Desk Support. Windows.

Excel. MS Office Suite. Adobe products. Multi Tasked. Customer service

support, IT phone support experience.

customer service support.

RITE AID STORE

Chicago, IL 2008-2009

Warehouse. Clerk. Cashier.

Areotek Staffing Services

Chicago, IL

01/2010 - 03/2011

Warehouse. Clerk. Production.

Education:

Northern Virginia Community College

Virginia/ Campus

2008 Bachelor Degree > Economics

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