Customer Service Human Resources

**** ******** **., ******, ** ***** ********@*************.*** 678-***-****

Joycelyn V. Rawlins

Object ive To obtain a position that will utilize my skills to create a successful work environme

1996 to present Rawlins & Associates, Inc. St. Croix, VI

E x pe r ie nce

Execu t ive Assistan t / O f f ice M a n age r

Public speaking at major events

Train and motivate team members

Publish monthly newsletter

Create & maintain team website

Plan & execute sales events/expos

Perform product presentations and sales

Answer customer inquiries and place orders

Order and track inventory and sales

Create company analysis & reports

Bookkeeper

Answer telephones and respond to emails

Sept. 2007 – Aug. 2008 Wheel Coach Services, Inc. St. Croix, VI

H u m a n Resou rces Coo rd i n a to r

Established and maintained Human Resources dept. files.

Computerized human resources department.

Responded to job applicants via written & verbal communication.

Performed job interviews & recommended qualified candidates for positions.

July 1993 – Sept. 1998 V.I. Telephone Corp. St. Croix, VI

Execu t ive Secreta r y to V.P. of Qua l i t y Assu r ance

Answered telephone, filing, data processing, and other clerical duties.

Input employee performance data on daily basis.

Generated reports tracking employee performance

Aug, 1992 – June 1993 Bank of Nova Scotia St. Croix, VI

Custome r Se r v ice Rep.

Provided excellent customer service to customers.

Worked well as a team player to create a great work atmosphere.

Responsible for opening new customer accounts.

5213 Woodiron Dr., Duluth, GA 30097 ********@*************.*** 678-***-****

Joycelyn V. Rawlins

Sept. 1988 June 1992 University of the Virgin Islands St. Croix, VI

E d uca t io n

B.A. Deg ree i n Business Adm i n ist r a t ion

Skilled at learning new concepts quickly, working well under pressure, and

Sum m a r y

communicating ideas clearly and effectively.

Strong computer skills combined with excellent verbal & written communica

A demonstrated achiever at leading successful teams and managing day to

business practices.

R efe re nces References are available on request.

Contact this candidate