Customer Service High School
Resume:
Brenda Lissette Parra
**** ***** ****** ****** *****: 619-***-****
National City CA 91950 Home Phone: 619-***-****
Email: ************@*******.***
Career Overview:
I have been a receptionist with two years experience at H&R Block. I have demonstrated the ability
to provide exceptional services to both the company and the clients. My areas of expertise include;
computer knowledge, answering phones, taking messages, filing, organizing, and customer service.
I have strong decision making skills. I have always had an outstanding client relation, as well as, a
strong work ethic. I demand the same if not more of professional service towards peers and clients.
I am well known to be a great team player who brings her best to any task.
Skill Highlights:
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• I have four years experience in I excel in Microsoft Office, Excel,
•
customer service. The varied jobs I PowerPoint, making spreadsheets,
have worked in have provided me essays, letters, and more. I also have
with a great deal of experience with a decent speed in typing.
clients and customers in all types of
I have had the pleasure and gratitude
•
situations.
to have been a role model for other
• Due to these experiences I know I
co workers first entering two of my
have been challenged enough to have
previous jobs.
a great deal of patience and calmness
when facing difficult situations. I have been trained in filing and
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archiving.
I handle all my tasks and conduct in a
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professional matter. I also have experience in managing a
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cashier and money handling.
I treat myself and others with respect.
•
I am a critical thinker.
•
I am energetic and organized.
•
Professional History:
H & R Block
Client Service Professional
Chula Vista, California 91910 December 2009 to April 2011
Receptionist: filing, answering phones, organizing files and archives, attending to the clients'
needs, scheduling appointments. (All previous tasks with and without computer assistance).
Victoria’s Secret
Sales Associate
San Ysidro, California 92173
August 2010 to September 2011
Stocking, cleaning, organizing, and serving clients.
Little Caesar’s Pizza
Cashier
Chula Vista, California 91911
April 2007 to December 2009
Cashier, cooking, cleaning, stocking, organizing, closing.
Education:
Hilltop High School
2009 High School Diploma
Chula Vista, California 91910
San Diego State University
Currently Enrolled
San Diego, California 92182
I am currently a student. I am expecting to graduate in 2013 with a Bachelors of Science Degree in
Criminal Justice, and a Minor Degree in Social Work. I have completed a total of two years (four
semesters), and I currently have a 2.48 GPA.
Keywords:
I am a truly hard worker. I am a fast learner. School and experience in other previous jobs have
taught self discipline, motivation, respect, patience, and reward. As a student I have accumulated
great computer skills and a decent speed for typing. I have always kept a respectful relationship
with co workers and have served clients with the best care I can offer.
Contact this candidate