Administrative Assistant Sales
Resume:
Amy L. Scatchard
Bethlehem, PA **018
***.****.*********@*****.***
Objective
To obtain an administrative assistant position with a reputable company or organization in which I may utilize my existing skill set.
Experience
2009-Present
Administrative Specialist/Trainer
Supportive Concepts for Families, Inc., Reading, PA
1. Created testing and tracking system for agency specific materials relative to client medical protocols, state mandated trainings, and other various company policies with a Microsoft Excel spreadsheet used to monitor employee progress and ensure knowledge of all materials provided.
2. Managed training department documentation for an agency of over 700 employees.
3. Trained staff in material such as state regulated procedures and critical response training.
4. Produced agency email communications for the Competency Based training department which communicate schedule and compliance expectations.
5. Served as Secretary for the Restrictive Procedure Committee handling all meeting agendas, minutes, and client confidential documentation.
6. Operated reception desk as part of daily duties including operating multi-line phones, greeting clients and employees, and assisting with new applicants.
2005-Present
Instructor and Administrative Specialist
Berks Ballet Theatre, Reading, PA
1. Instructed students aged 3 through adult in Ballet, Pointe, Tap, Jazz, and Modern dance.
2. Served as Associate Director from 2007-2010 for Berks Ballet Theatre, a 501-C3 non-profit pre-professional dance company.
3. Managed company documentation including spreadsheets, letters to clients, and presentations to board members.
4. Managed accounts payable and receivable for both the dance academy and the dance company.
5. Created scheduling system for all classes.
6. Managed website content updates
7. Wrote and received approved grants for funding from Pennsylvania Partner in the Arts, an organization providing funding to arts programs in the PA community.
8. Planned performance seasons including event promotions, procurement venues, and ticket sales.
9. Increased annual revenue from ticket sales by over 25% in 2006-2009 while raising funds through private donations.
2005-2006
Instructor
Reading Area Community College
1. Instructed students ages 3-6 in ballet and beginner movement through a Community Education Program.
Skills
1. Proficient in Microsoft Word, Excel, and Power Point
2. Typing: 60 wpm
3. Strong organization and analytical skills.
4. Excellent interpersonal skills, office etiquette and phone manners
5. Able to work independently
6. Strong ability to multi-task
7. Excellent time management
Education
Exeter Township Senior High School (2001 – 2004)
1. Graduated within top 30th percentile
Reading Area Community College (2007 – 2009)
1. Elementary Education and Early Childhood Education
2. 3.84 Cumulative GPA
Certifications and Additional Education
1. American Red Cross Instructor Certified in Adult, Child, and Infant CPR/AED and Standard First Aid
2. Completed grant writing seminar sponsored by Kutztown University (2004)
*References available upon request
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