Customer Service Maintenance

LaShon Patterson Sr.

**** *, ******** 'Chicago, Illinois 60620, Home: 773-***-**** Cell: 773-***-**** Email:

pattersonlashonsr@yaboo,com

OBJECTIVE: I am interested in joining an organization where I will be given the opportunity for increased

responsibilities and career advancement based on experience and performance,

EXPERIENCE:

2009 - Present IKON Office Solutions Chicago,IL Customer Service! Copy & Mail

Service

•Copy: Runs high volume copy machines, performs binding, and finishing work,

•Quality: Ensures copiers are working properly, checking quality via daily inspections.

•Maintenance: Clears paper jams and informs technicians of specific problems,

•Distribution: Distributes office supplies, fax transmissions, and mail to company personnel and/or

designated drop-off points as required,

•Phone: Responds to and coordinates all service calls required by customers,

2007 - 2008 Recall Schaumburg, IL Courier.

•Driver: Transported confidential information tapes to and from customers and Recall.

•Inventor),: Inspected and counted all confidential tapes entering and exiting facility,

•Stock: Insured that all tapes were tagged and placed in the proper location, and insuring all tapes

are scanned into the computer system and documented on daily route logs,

•Safety: Made sure all safety regulations were followed in/out of the facility, 2006 -

2007 Leon's Chicago,IL Cook

•Cook: Prepared meals for customers,

•Inventory: Managed Inventoried received goods, stocked refrigerators, freezers, and shelves,

•Cash Register: Assisted customer with payments for their meals,

1995 - 2002 Telco Services Itasca,IL Electronic Assembler

•Assembled and wired Climatic Control Devices (Cellular Sites) utilizing blueprints,

•Performed maintenance services of Climatic Control Devices in various locations

throughout Chicago and Suburbs,

EDUCATION:

2009- Present Argosy University Chicago,IL • BA in Business. potential graduation 2-2013

2006 Madison Area Technical College Madison, WI • Course in Electronics Soldering and

Wire- Harness Assembly,

2006 I.P,C, Association

• LP,C, JSTD-OO I Specialist Certification,

2002 - 2005 Fox Valley Technical College Appleton, WI • Associate of Applied Science

Degree in Culinary Arts.

2004 Century Business College White Bear, MN Business Management" Certificate,

Introduction to Computers Certificate,

2003- 2004 University ofWisconsinlBaraboo Baraboo, WI • 43 college credits toward an

Associate's Degree in Arts and Sciences,

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REFERENCES: LaShon Patterson Sr.

Available Upon Request

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