Customer Service Insurance
Resume:
Sharon Henderson
818-***-**** ******.***********@*****.***
Objective
Seeking a clerical, sales or customer service position where I can best use
my communication and natural interpersonal skills.
Skills Summary
o General office skills
o Full cycle accounts payable
o Match, batch, and code invoices
o Basic knowledge of Word and Excel
o AS 400 and Logic
o Process check runs
o Excellent communication skills
o Efficient team player
o Positive customer experience
o Yardi System
Employment History
CAREER STRATEGIES: 9/17/2010-PRESENT LEASING
CONSULTANT
o VARIOUS TEMPORARY ASSIGNMENTS INCLUDING BUT NOT LIMITED TO THE
HEIGHTS LUXURY APARTMENTS A 582 UNIT PROPERTY THE SUMMIT,
ARCHSTONE AND FOOTHILL GLEN APARTMENTS AND THE AVALON MEDIA
CENTER ALSO THE MOUNTAINBACK APARTMENTS.
o Show Apartments
o Input work orders
o Answer phones
o Filing and special projects as needed
PROTECTIVE INSURANCE: 2006-2009
UNDERWRITER CLERK
CALABASAS
o COMPILES RECORDS OF INSURANCE POLICIES.
o Data Entry for Underwriting Department.
o Handled insurance transfers for customers including all
necessary paperwork and monies
o Files records of insurance transactions and keeps calendar of
premiums due and expiration dates of policies.
o Fills in data on renewal policy applications and forwards
applications to insurance company Managed additional payments
towards contracts.
o Spoke with policies holders regarding there insurance.
o Can use Pitney Bowes for stamping outgoing mail. Sorting and
distributing the mail.
o Answer phones.
Hilton Garden Inn 6-28-07 To 9-15-08
o Take orders and serve food and beverages to patrons at tables
in dining establishment.
o Inform customers of daily specials and write patrons food
orders on order slips, memorize orders
o Check with customers to ensure that they are enjoying their
meals and take action to correct any problems.
o Prepare checks that itemize and total meal costs and sales
taxes
o Casher
MEDTRONIC: 7/19/04- 3/25/05
Accounting Clerk Northridge, CA
o EXAMINES RECORDS OF AMOUNTS DUE AND MAKES SURE INVOICES ARE
PAID
Compiles and sorted documents such as invoices and
checks substantiating business
transactions.
o Handled reimbursement checks for employees.
Typed vouchers, invoices, checks, account statements,
reports, and other records using
Typewriter or computer.
VALLEY CREST: 1999-2004
ACCOUNTING CLERK
CALABASAS, CA
o Examined records of amounts due and makes sure invoices are
paid according.
o Reviews invoices for accuracy and completeness.
o Created and maintained personal invoice filing system.
o Sorted documents by account name or number and processes
invoices for payment.
o Posted transactions to journals ledgers and other records.
o Filing Clerk A-Z
ARVATO SERVICES: 2/16/04- 4/9/04 ACCOUNTING
CLERK VALENCIA, CA
o Created and maintained personal invoice filing system.
o Called venders for payment.
o Filing Clerk A-Z.
o Match checks to invoices.
PROVIDENCE TARZANA 4/19/04-6/25/04 AND 6/3/05-
8/5/05 FILING CLERK
o Filing all medical records.
o Open all mail.
o Distributed all mail to the correct accounting person.
o Big Mama's & Papa's Pizzeria 02/01/11 4/15/11
o Take orders
o Deliver orders to customers
o Help out in the kitchen
References Available upon request.
Contact this candidate