Administrative Assistant Office

Elizabeth Robinson _________________

**- ** **** ******

Cell:347-***-****

Long Island City, N.Y. 11101

Email: ************@*****.***

WORK EXPERIENCE

Wachovia Bank, New York, N.Y.

Head Teller/ATM / Vault custodian 2007- 2010

. Committed in achieving excellent customer services, resolved all

conflicts and problems

. Distribute cash to tellers, received cash form teller's when draw is

over limits

. Receive checks and cash for deposit, verified amounts, and examined

checks for endorsements and negotiability

. Cash checks and processed withdrawals, loan payments from accounts

after verification of customers, fund availability, while operating

within the proper limits of authority

. Promote and sold products and services such as: traveler's checks,

savings bonds, money orders, and cashiers' checks upon verification of

available funds

. Process transfers between accounts, and verify cash received,

. Balance the vault, process large currency transactions reports that

exceed ten thousand dollars.

. Balance currency, coin, and checks in cash drawer at the end of each

shift and compared totaled amounts with data displayed on the computer

screen

. Settle automatic teller machine daily proofing cash, and checks

utilizing adding machine

. Maintain and file atm journals and process express deposits.

. Prepare cash for shipment, process paperwork through teller system

. Assist with back office, sorting and delivery of mail, supplies and

reports at the designated times and proper locations

. Reach referral threshold

. Jacob Riis Settlement, Long Island City, N.Y.

. Administrative Assistant, 2003 - 2006

. Acted as a client relation specialist between Customers and

Middle/Upper Management

. Resolved all conflicts and problems, and answered all general

inquiries regarding employment and career services

. Assisted individual team members with project specific assignments as

needed

. Attended and prepared summary notes for numerous meetings and

conference calls

. Performed all daily administrative responsibilities including:

document proofreading, copying, faxing, emailing and filing

. Operated a multi-line phone system

. New York City Marshals Office, Jamaica, N.Y.

. Office Assistant, 1993 - 2001

. Organized and typed requisition documents for the courts throughout

the 5 boroughs

. Directed invoice processing and verification, expense coding, and

drafting of payment checks or vouchers

. Managed the accounts receivable function within the organization's

established policies and procedures

. Sorted and filed documents after posting, and prepared bank deposits

. Located and attached appropriate file to correspondence to be answered

by the employer

. Receipt, sorting and delivery of mail, supplies, and reports at the

designated times and proper locations

. Executed daily operations such as taking inventory of supplies and

equipment

CERTIFICATION

Pace University, New York, N.Y.

Certificate in Computer Applications for Office Technology, 2002

Contact this candidate