Customer Service High School
Resume:
*** ********** **. *** ***. . Rochester hills, MI 48307
Phone 951-***-**** . E-mail ****.*******@*****.***
Keia Guthrie
Objective
To provide an outstanding service to the company as
well as all the people around me. And to meet all the
challenges necessary to be successful.
Professional experience
February 2011- Present Hantz Group
Southfield, MI
Licensing Specialist
In charge of helping financial advisors become
fully licensed to sell security and life insurance
products. My duties include juggling many tasks at
once, organizing and filing, problem-solving, and
customer service.
January 2010-December 2010 Primerica Life Ins.
Auburn Hills, MI
Financial Consultant
Fully life insurance licensed. Taught families how
to get out of debt and to save for retirement. In
charge of training and hiring new associates. As
well as dealing with administration and greeting
clients.
March 2009- January 2010 Toddy Shelton
Rochester, MI
Caregiver
Responsible for the care of an 87-year old Dementia
patient. Took care of household duties and
responsible for keeping up with the well-being of
the patient. Administered hospice to the client
prior to the patients death.
March 2007- June 2009 Starbucks Co.
Rochester, MI
Barista
Responsible for greeting customers and ensuring
smooth operation of cash in-take and give-out. To
also ensure that the customer is satisfied with
performance and products.
August 2006-February 2007 California Psych Care
Monterey Park, Ca
Intense Behavior Intervention (DTT)
Worked together in a team consisting of educational
psychologists, a clinical psychologist, a behavior
analyst and a speech therapist develop and
implement strategies to address the deficits and
excesses evident in children with autism or other
developmental delays.
January 2006- September 2006 YWAM
Group
Caregiver
Traveled to several countries abroad. Administered
to children with aids and various disabilities.
Teaching and assuring their well being related to
self-help skills, academics, expressive and
receptive language as well as safety issues.
Respons
Education
Etiwanda High School
Etiwanda, Ca.
High School Diploma
Junior Secretary
Link Crew Representative
ASB President
California State University of San Bernardino
2007-2010 Rochester College
Bachelors in Science
Major: Psychology
Minor: Counseling
Graduated Cum Laude
References
Julie David
Toddy Shelton Supervisor
Sheran McCardell
Toddy Shelton Manager
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