Customer Service Sales

KIMSON V. NGUYEN

***** ********* ***. • Laguna Niguel, CA 92677-3757 • 949-***-****

*********@****.***

OBJECTIVE To obtain a job focusing on Marketing, Research, and Psychology.

EDUCATION UNIVERSITY OF CALIFORNIA, LOS ANGELES Los Angeles, CA

Bachelor of Arts in Psychology September 2010 – June 2012

Minor: Cognitive Science; Mastery: Specialization in Computing

Expected: June 2012 Current GPA: 3.54

Departmental Honors, College Honors, Psi Chi Society, Taekwondo Team

IRVINE VALLEY COLLEGE Irvine, CA

IGETC Certified, Dean’s List, Overall GPA: 4.0

2010

SADDLEBACK COLLEGE Mission Viejo, CA

IGETC Certified, Dean’s List, Overall GPA: 4.0 2010

ALISO NIGUEL HIGH SCHOOL Aliso Viejo, CA

2008

EXPERIENCE 24 HOUR FITNESS Laguna Niguel, CA

Front Desk Representative September 2008 – August 2010

• Greeted members and provided information on sales, amenities, equipment

usage, and services.

• Updated members’ information in the company database; such as payment

information, personal training sessions, or late dues.

• Communicated with administration, maintenance, and sales team to optimize

membership sales and consistency in the gym.

• Advertised and sold products (i.e., sport supplements, gym apparel, gym

accessories) with the operation of a POS system.

JIMMY KIM’S TAEKWONDO Laguna Niguel, CA

Volunteer Instructor August 2010 - Present

• Assists in teaching students of all ages in learning self-defense.

SPECIAL SKILLS COMPUTER SKILLS

• Typing Speed: 115 WPM; Office Excel/Word/PowerPoint; Basic SPSS; Data

entry; Article research; APA and MLA style writing; Internet and E-mail;

POS

OTHER SKILLS

• Phone skills; Customer Service; Communication; Retail experience; Public

speaking; Athletic knowledge; Problem solving; Detail-oriented

REFERENCES AVAILABLE UPON REQUEST

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