Sales Manager
Resume:
DaVita A Ferguson
Lakeland, FL 33801 US
Phone: 863-***-****
Alt Phone: 863-***-****
***********@*****.***
Employment History
Server
**/**/****- ******* ******* Wild Wings
Lakeland, FL
Write patrons' food orders on order slips, memorize orders, or enter
orders into computers for transmittal to kitchen staff. Take orders
from patrons for food or beverages. Check with customers to ensure
that they are enjoying their meals and take action to correct any
problems. Serve food or beverages to patrons, and prepare or serve
specialty dishes at tables as required. Prepare checks that itemize
and total meal costs and sales taxes. Remove dishes and glasses from
tables or counters, and take them to kitchen for cleaning. Provide
courteous and prompt service to seated patrons. Seat customers.
Discuss menu items, preparation and ingredients as needed or as
described. Inform customers of daily specials. Prepare checks that
itemize and total meal costs and sales taxes. Answer customer
questions. Pre-bus tables during the meal (removing plates that are
completed) Serve drinks and keep drinks full throughout the meal.
Prepare table side dishes as required by restaurant. Perform side
work and stock service areas with supplies as needed.
Shipping Supervisor/Accounting Clerk
10/2006 - Organix-South Inc Bowling Green, FL
07/2009
Verify and keep records on incoming and outgoing shipments. Prepare
items for shipment. Duties include assembling, addressing, stamping,
and shipping merchandise or material; receiving, unpacking, verifying
and recording incoming merchandise or material; and arranging for the
transportation of products. Examine contents and compare with
records, such as manifests, invoices, or orders, to verify accuracy
of incoming or outgoing shipment. Prepare documents, such as work
orders, bills of lading, and shipping orders to route materials.
Determine shipping method for materials, using knowledge of shipping
procedures, routes, and rates. Record shipment data, such as weight,
charges, space availability, and damages and discrepancies, for
reporting, accounting, and recordkeeping purposes. Contact carrier
representative to make arrangements and to issue instructions for
shipping and delivery of materials. Confer and correspond with
establishment representatives to rectify problems, such as damages,
shortages, and nonconformance to specifications. Requisition and
store shipping materials and supplies to maintain inventory of stock.
Pack, seal, label, and affix postage to prepare materials for
shipping, using work devices such as hand tools, power tools, and
postage meter. Responsible for posting the day's receipts, filing and
tallying deposits. Receives invoices and matches them with work
orders and other verification processes, readying the bills for
payment. Opened mail and posts payments to the correct accounts,
prepares a bank statement and arranges for pick up or delivery to the
bank. Utilized a computer system to run databases, pay bills and
order supplies. Saw customers to accept payments or provide refunds.
On occasion, an accounting clerk must contact individuals with
delinquent accounts.
Co-Owner/Manager
05/2006 - Vermilyes American Grill Wauchula, FL
09/2006
Worked with partner and other personnel to plan menus that were
flavorful and popular
with customers. Work with chefs for efficient provisioning and
purchasing of supplies. Estimate food and beverage costs. Supervise
portion control and quantities of preparation to minimize waste.
Perform frequent checks to ensure consistent high quality of
preparation and service. Work with other management personnel to
plan marketing, advertising, and any special restaurant functions.
Direct hiring, training, and scheduling of food service personnel.
Investigate and resolve complaints concerning food quality and
service. Enforce sanitary practices for food handling, general
cleanliness, and maintenance of kitchen and dining areas. Comply
with all health and safety regulations.
WAITRESS
01/2005 - THE BREAD BOARD Wauchula, FL
05/2006
Write patrons' food orders on order slips, memorize orders, or enter
orders into computers for transmittal to kitchen staff. Take orders
from patrons for food or beverages. Check with customers to ensure
that they are enjoying their meals and take action to correct any
problems. Serve food or beverages to patrons, and prepare or serve
specialty dishes at tables as required. Prepare checks that itemize
and total meal costs and sales taxes. Remove dishes and glasses
from tables or counters, and take them to kitchen for cleaning.
Provide courteous and prompt service to seated patrons. Seat
customers. Discuss menu items, preparation and ingredients as needed
or as described. Inform customers of daily specials. Prepare checks
that itemize and total meal costs and sales taxes. Answer customer
questions. Pre-bus tables during the meal (removing plates that are
completed) Serve drinks and keep drinks full throughout the meal.
Prepare table side dishes as required by restaurant. Perform side
work and stock service areas with supplies as needed.
Bartender/FOH Trainer
09/2001 - CHILIS BAR AND GRILL SEBRING, FL
08/2003
Made drinks for guests at the bar and throughout the restaurant, did
bar inventory, made out training schedule for new servers, did
orientation for all new hires, trained all new bartenders, servers,
and hostesses. Write patrons' food orders on order slips, memorize
orders, or enter orders into computers for transmittal to kitchen
staff. Take orders from patrons for food or beverages. Check with
customers to ensure that they are enjoying their meals and take
action to correct any problems. Serve food or beverages to patrons,
and prepare or serve specialty dishes at tables as required.
Prepare checks that itemize and total meal costs and sales taxes.
Remove dishes and glasses from tables or counters, and take them to
kitchen for cleaning. Present menus to patrons and answer questions
about menu items, making recommendations upon request. Inform
customers of daily specials. Verify identification and age when
serving alcohol. Provide courteous and prompt service to seated
patrons. Seat customers.
Discuss menu items, preparation and ingredients as needed or as
described. Inform customers of daily specials. Prepare checks that
itemize and total meal costs and sales taxes. Answer customer
questions.
Pre-bus tables during the meal (removing plates that are completed)
Serve drinks and keep drinks full throughout the meal. Prepare table
side dishes as required by restaurant. Perform side work and
stock service areas with supplies as needed.
Bartender/Waitress
04/2001 - Lone Star Steakhouse Lakeland, FL
09/2001
Waited tables, made specialized drinks for guests in the bar and
restaurant, seated guests, utilized a cash register. Write patrons'
food orders on order slips, memorize orders, or enter orders into
computers for transmittal to kitchen staff. Take orders from patrons
for food or beverages. Check with customers to ensure that they are
enjoying their meals and take action to correct any problems. Serve
food or beverages to patrons, and prepare or serve specialty dishes
at tables as required. Prepare checks that itemize and total meal
costs and sales taxes. Remove dishes and glasses from tables or
counters, and take them to kitchen for cleaning. Present menus to
patrons and answer questions about menu items, making
recommendations upon request. Inform customers of daily specials. .
Verify identification and age when serving alcohol. Provide
courteous and prompt service to seated patrons. Seat customers.
Discuss menu items, preparation and ingredients as needed or as
described. Inform customers of daily specials. Prepare checks that
itemize and total meal costs and sales taxes. Answer customer
questions.
Pre-bus tables during the meal (removing plates that are completed)
Serve drinks and keep drinks full throughout the meal. Prepare table
side dishes as required by restaurant. Perform side work and
stock service areas with supplies as needed.
BAR MANAGER, 4 STAR TRAINER
10/1998 - RUBY TUESDAY LAKELAND, FL
03/2001
Made drinks for bar customers and throughout the restaurant, did bar
inventory weekly, made bar schedule, ordered liquor and beer from vendors,
trained all new bartenders and new managers, made bank deposits, did
manager shifts twice a week, closed out sales at end of day, opened and
closed restaurant twice a week, helped prep food
Education History
Completion Date Issuing Degree
Instituti
on
03/2010 Universit AA in
y of Business
Phoenix
02/2012 Universit BS in Human
y of Resource
Phoenix Management
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