Customer Service Assistant

CURRICULUM VITAE

Oluwaseun Hassan

Address: * ******* *****, ******* ***

Dagenham London RM10 9ST

Phone: 079********

Date of birth: 09-02-1985

Email: abhbx6@r.postjobfree.com

PERSONAL INFORMATION:

A highly motivated, confident and dynamic individual accustomed to working

as part of a team, with proven track record in completing tasks from

beginning to the end, ahead of time and with efficiency. Has a flexible and

adaptable approach, and willing to undertake a variety of tasks to achieve

results with a commitment to achieving high standards. He is always keen to

undertake relevant training to develop existing skills. Honest and reliable

with an excellent time keeping and attendance record.

EMPLOYMENT HISTORY:

2012- Till date: TASTY AFRICA RESTAURANT

Assistant Manager Customer Service

. Taking orders and answering queries from customers

. Dealing with customers complaints and providing feedbacks

. Processing of cash and dealing with customers refunds

. Taking customers order on the phone and dispatching them to customers

address

. Supervising the day to day activities of the customer service team

. helping and advising customers on the best the menu on offer

2010- 2012: TASTY AFRICA RESTAURANT

Assistant Logistics Officer

. Organise storage and distribution of foods for all the nine branches of

the restaurants across London

. Liaising and negotiating with customers and suppliers

. Taking records of goods received and making sure they are in good

condition

. Ensure vehicles are in good condition at all time

. Making sure deliveries are properly labeled and store in the right

temperature (Health and Safety rules)

EDUCATION:

2012- 2013: London South Bank University

MSc International Marketing

2011-2012: University of Sunderland

BA (Hons) Business Management

2009-2011: St-Patrick's International College London

HND Business Management

2004-2005: West Africa Examination Council

Senior School Leaving Certificate

Nigeria, West Africa

SKILLS AND PERSONAL QUALITIES:

. Excellent interpersonal and communication skills

. Ability to work independently using own initiative and as a part of a

team

. Great customer service and leadership skills

. Planning, problem solving and organizational skills

INFORMATION TECHNOLOGY SKILLS:

. Knowledge of Microsoft Word, Excel, Outlook, PowerPoint and competent

at internet research

INTEREST:

Reading, Travelling, Music, Socializing

REFERENCES:

Available on request

Contact this candidate