Tangela Hippard

813-***-****

Objective: To obtain a full time position where I am able to apply work experience and skills

Summary of Skills:

Over six years experience in Customer Service and Administrative work.

With great Vocal & Verbal skills, Proficient in Windows XP, Internet Research.

Being detail-oriented and organized is of second nature.

With the ability to learn new functions quickly.

Moreover, I am a hard worker with a positive attitude and great team spirit.

Education

Deeper Life High School Tampa, Fl 1999

Diploma Received

Work Experience

United States Postal Service Tampa, Fl 10/06-Current

Clerk/Mail handler/Processor

Processed and sorted mail to prepare for mailing and shipping Worked

with different types of mail and machines to get the mail processed by dispatch

ATS Staffing/Citrus Health Care Tampa, Fl (Contract) 2008

Customer service Rep./Call center

Received inbound calls from Providers, Doctors office and hospitals concerning Members

benefits and co-pays for medical visits,

verified information, transferred calls to different departments, Also made outbound calls to

members, helping members understand

their benefits for the New Year and provided information to the members concerning their

benefits and questions that they had.

Provided a great experience for Providers and Members and exceptional customer service.

Regulus Tampa, Fl 10/03-10/06

Bill Processor /Call Center

Assisted Direct TV, Cingular and Wells Fargo car loan customers in regards to their billing.

Processed payments into the computer software program. Worked in a team environment

responding to inbound calls.

Worked as a team lead over four team members being a team player contributing a positive

work environment

Volunteer Experience

Deeper Life Church Tampa, Fl 01/93-Current

Fundraiser Coordinator

Responsible for managing and coordinating fundraising activities

Outreached with organization to develop new fundraising ventures placing outbound calls to

different business and organizations for donations for the homeless. Also providing

transportation

to different events and fundraisers.

References Available Upon Request

Contact this candidate