Customer Service High School
Resume:
Tangela Hippard
Objective: To obtain a full time position where I am able to apply work experience and skills
Summary of Skills:
Over six years experience in Customer Service and Administrative work.
With great Vocal & Verbal skills, Proficient in Windows XP, Internet Research.
Being detail-oriented and organized is of second nature.
With the ability to learn new functions quickly.
Moreover, I am a hard worker with a positive attitude and great team spirit.
Education
Deeper Life High School Tampa, Fl 1999
Diploma Received
Work Experience
United States Postal Service Tampa, Fl 10/06-Current
Clerk/Mail handler/Processor
Processed and sorted mail to prepare for mailing and shipping Worked
with different types of mail and machines to get the mail processed by dispatch
ATS Staffing/Citrus Health Care Tampa, Fl (Contract) 2008
Customer service Rep./Call center
Received inbound calls from Providers, Doctors office and hospitals concerning Members
benefits and co-pays for medical visits,
verified information, transferred calls to different departments, Also made outbound calls to
members, helping members understand
their benefits for the New Year and provided information to the members concerning their
benefits and questions that they had.
Provided a great experience for Providers and Members and exceptional customer service.
Regulus Tampa, Fl 10/03-10/06
Bill Processor /Call Center
Assisted Direct TV, Cingular and Wells Fargo car loan customers in regards to their billing.
Processed payments into the computer software program. Worked in a team environment
responding to inbound calls.
Worked as a team lead over four team members being a team player contributing a positive
work environment
Volunteer Experience
Deeper Life Church Tampa, Fl 01/93-Current
Fundraiser Coordinator
Responsible for managing and coordinating fundraising activities
Outreached with organization to develop new fundraising ventures placing outbound calls to
different business and organizations for donations for the homeless. Also providing
transportation
to different events and fundraisers.
References Available Upon Request
Contact this candidate