Sales Customer Service

TERRI L. PEPPER

**** *. ******* ****** ***** FALLS, SD 57106 605-***-**** *****.******@*****.***

OBJECTIVE

To transition successful sales, marketing and business to business developmental skills to a sales position in a

medium or large sized company

EDUCATION

B.A. in Journalism

South Dakota State University; Brookings, SD

STRENGTHS

1 Polished sales and customer service skills

2 Goal and results oriented self starter

3 Proficient in Microsoft Office as well as Macintosh applications

4 Dependable, stable and self disciplined

5 Former Sioux Falls chapter Toastmasters Member

PROFESSIONAL EXPERIENCE

Cars.com/Sioux Falls Business Journal HomeFront Magazine with the

8/05 – 3/10

Argus Leader; Sioux Falls, SD

Advertising Sales Executive

Educated on the value of investing in the website and publications and contracted advertising space to various

Sioux Falls metropolitan area dealerships and businesses. Managed existing account bases and greatly expanded

new customer account bases.

LodgeNet Entertainment Corporation; Sioux Falls, SD

1/03 – 7/05

National Accounts Sales Coordinator

Provided pre and post contract clerical and telephone support to National Account sales force and management,

hotel staff and hotel management groups.

2/95 – 1/98 Gateway – Portable Sales Division; Sioux Falls, SD

Sales Representative

Answered in coming calls to educate and sell customers on portable computers. Established own client base and

fostered strong referral network. Did daily reviews of databases and potentially lucrative accounts to perform

callbacks. Recognized by management and customers several times for outstanding follow up.

Sales Achievements

Team Player of the Month 1/08 (SF Business Journal/HomeFront Magazine)

1

Salesperson of the Month 7/06 (HomeFront Magazine)

2

Salesperson of the Month 12/06 (HomeFront Magazine)

3

Sales Rookie of the Month Award 6/95 (Gateway)

4

Sales Excellence Award – 10/95 (Gateway)

5

Customer Service Sales Excellence of the Year Award – 6/96 (Gateway)

6

Extended warranty sales top producer – 4/96 – won trip to 1997 Super Bowl

7

(Gateway)

$1.2 million average sales per month (Gateway)

8

Highest business sale $275,000 (Gateway)

9

TERRI L. PEPPER

1513 S. RAYMOND CIRCLE SIOUX FALLS, SD 57106 605-***-**** *****.******@*****.***

10 Sold primarily to healthcare, accounting, software and business consulting firms in

addition to consumers (Gateway); CEOs, business owners and marketing managers

(SF Business Journal); homebuilders and associate Home Builders Association

members (HomeFront Magazine)

11 Consistently remained in the top 10 sales representatives for volume and units sold

in a group of 150 salespeople (Gateway)

12 Hit goal first 4 months in new Cars.com position

PERSONAL

Avid runner and golfer, former mentor at Pettigrew Elementary School

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