Human Resources Manager

Isabel Salgado

Mobile: 408-***-****

E-mail- **********@*****.***

Professional Human Resources Certified (PHR) focused achiever with strong

communication and relationship building skills, seeking an opportunity to

utilize and strengthen my Human Resources experience.

EMPLOYMENT:

Human Resources Generalist, Hawker Pacific Aerospace- Burbank CA.

04/2011-05/2011

. Responsible for training and development of all employees and

management, including evaluating, developing and conducting

training programs.

. Provide guidance to managers on preparing performance reviews

. Assist with employee relations issues, conduct investigations and

recommend appropriate resolutions.

. Conduct job analysis and assist with job description creation,

update and determine FLSA status of positions; access and conduct

salary analysis and provide compensation recommendations.

. Conduct routine audits to ensure compliance with applicable Federal

and State Laws. Provide recommendations to improve human resources

processes to ensure compliance.

Employee Relations Consultant, Wells Fargo Bank-San Jose CA. 07/2008-

01/2011

. Provide council and assistance to employees at all levels regarding

allegations of workplace conduct issues and Code of Ethics

Violations

. Conduct investigations regarding allegations of employee misconduct

. Identify and analyze employee relations problems where analysis of

situations or data requires a review of company policies and

procedures, labor legislation and other identifiable factors.

. Compile and analyze statistical reports and information in order to

keep business unit aware and proactive about employee relations

issues.

. Conduct employee relations training for employees and managers.

. Attend labor relation hearings

Recruiter/Human Resources Associate, Wells Fargo Bank-San Jose CA.

11/2006-06/2008

. Responsible for full-cycle recruiting process(resume review,

interviewing, selecting, offers) for non exempt team members

. Partner and consult with hiring managers on staffing levels and

candidates competencies

. Deliver a wow! experience for new team members in New Hire

Orientation and on- boarding activities

. Intake employee relations calls and provide advice and guidance to

managers and employees based on company policies, practices,

precedence and procedures

. Review and analyze effectiveness of current programs and recommend

improvements

. Generate HR reports

. Build and maintain effective working relationships with all levels

of internal management

. Ensure record keeping is in compliance-Job folders, HR paperwork

. Support a variety of human resources processes including staffing,

employee relations, employee development and salary and benefit

administration within market

Administrative Assistant, Wells Fargo Bank-San Jose CA. 04/2005-

11/2006

. Served as first line of information, communication and resolution

of issues for District Manager, Store Managers and team members.

. Performed moderately complex administrative task for District

manager, department and Business unit

. Prepared and analyzed information and data to provide district with

reports using appropriate software

. Worked closely with internal and external customers to meet their

service needs

. Responsible for providing support to other business units such as

HR, Finance, Marketing as well as the Market's management team

. Worked closely with recruiters to ensure district staffing needs

are met

. Worked on various HR needs such assisting with personnel/payroll

processing, record keeping and terminations; assist, screen and or

selectively refer callers; answering questions regarding business

unit policies and procedures.

Branch Manager/Service Manager Wells Fargo Bank-San Jose CA.

03/2004-04/2005

. Managed retail sales and service function by creating, training,

and coaching a successful team

. Responsible for effective staff salary administration and rewards

-developed and administered budgets, business development goals and

objectives, staffing models, schedules and performance standards

. Served the customers' total financial service needs resulting in

greater market share, wallet share and profitability

. Recruited, interviewed hired and trained new employees

. Managed the teller services function to ensure prompt and efficient

transaction processing and the generation of sales through quality

referrals

. Ensured compliance with audit and operational regulations and

guidelines

. Resolved customer issues or complaints

EDUCATION

1998-2002 B.S., San Jose State University

Major: Business Administration with the concentration in Human

Resources Management

Educational Studies emphasized in Employment Law, Managing Diversity,

Compensation/Benefits and Recruiting

Bilingual-Spanish

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