Manager Customer Service

TEOFILO U. BUENO JR.

***** ****** **** ** ? Houston, TX 77082 ? Home (281)253 - 1299 Mobile

808-***-**** ? *************@*****.***

Key Skills:

Office Management Reports & Documents Records Management

Preparation

Team Building & Spreadsheet & Database Meeting & Event

Supervision Creation Planning

Staff Development Accounts Inventory

&Training Payable/Receivable Management

Policies & Procedures Bookkeeping & Payroll Expense Reduction

Manual

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Work Experience:

First Hawaiian Tax Corporation, Kahului, HI 96732, March 01- 29, 2011

Acting Branch Manager - Trainee

> Assist the Branch Manager with all aspects of the individual branch

operation in accordance with the Company policies and procedures.

Including customer service and satisfaction; directing, training and

developing personnel; and operating standards.

> To assist the Branch Manager in the control of all variable expenses.

> To promote a pleasant and productive work environment within the

branch.

Philippine General Hospital, Manila, Philippines 1004, November 1998 -

January 2006 Accounting Clerk II, Accounting Services Division -

Bookkeeping Section

> Post transactions to the Subsidiary Ledger daily.

> Prepare and maintain Subsidiary Ledger Balances monthly.

> Prepare Summary of Itemized Subsidiary Ledger accounts balances

monthly.

> Prepare Report of Collection and Expenditures & Statement of

Liquidation monthly and at the end of the year.

> Make adjusting/correcting entries.

> Prepare Reconciliation Statement monthly and at the end of the year,

> Perform other functions assigned by my superiors.

. Award : Most Resoucreful Employee Accounting Services Division,

December 09, 2005

Philippine General Hospital, Manila, Philippines 1004, August 1997 -

November 1998 Accounting Clerk II, Accounting Services Division -

Disbursement Section

> Process and make entries for Disbursement Vouchers daily.

> Review all invoices for appropriate documentation, approval signatures

and correct general ledger accounting coding prior to entering into

the accounting system.

> Ensures that invoices are properly documented with a purchase order

and receipt of merchandise before processing.

> Communicates with the Purchasing Department or staff from various

departments to resolve any discrepancies regarding differences between

invoices and purchase orders and/or receipt of merchandise.

> Prepare debit memos with a detailed adjustment to supplier invoices,

if invoice is not approved for payment by the Purchasing Department.

> Update and reconciles vendor statements,

> Received follow-up calls from suppliers and from different

departments.

Northern Foods Corporation, Sarrat, Ilocos Norte, Philippines 2219, January

- May 1997 Accounting Clerk - Contractual, Finance Department- General

Accounting Section

> Prepare and generate Daily Harvest Payment to farmers Cooperative.

> Assist in posting transactions to the Subsidiary Ledger and the

General Ledger

> Sort and make files for Disbursement Vouchers daily

> Inventory Team Member - Inventory Count and tagging.

> Received follow-up calls from different departments.

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Education

Mariano Marcos State University, Laoag City, Philippines 2900 (April -

October 2007)

Graduate School - Master of Arts In Public Administration - 15 units

* Conducted a group research on " The Procurement System of the City

Government of Laoag"

* Auditor, Graduate School Supreme Student Council & Public

Administration Student Council, 2007

* Conducted Medical Mission, Feeding Program and Gift Giving to the

Indigent Families in our Community.

* Attended seminars on Global Warming and Climate Change.

University of the East, Manila, Philippines 2219 (June 1986 - October 1995)

Bachelor of Science in Business Administration - Major in Accounting

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Trainings & Seminars

. Attended various organizational Management Seminars & Workshops:

> Seminar/Workshop on Customer Relations

> Computer Literacy Program

> Values Orientation Workshop

> Performance Evaluation Seminar

. Proficient in computer applications such as MS Office Excel, Word, and

Powerpoint.

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References:

Available upon request[pic]

Contact this candidate