Customer Service Administrative Assistant

Mary I. Nelson

**** ******** ***

Philadelphia, Pa. 19111

Cell 610-***-****

**************@*****.***

Job Objective

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as an office

manager, secretary, administrative assistant and office clerk.

Experience

2010-Present Felician College, Lodi, N.J.

. Working towards B.S. in Business Administration

2009-2010 Warren County Community College

. Associate in Applied Science for Business Management

2007-2009 Administrative Assistant, Spectra Gases, Alpha N.J.

. Maintained records/files

. Managed calendars

. Create, verify shipping documents

. Gather, coordinate, and summarize shipping statistics

. Order office supplies

. Distribution of mail

. Process shipping orders

. UPS/Fed Ex shipping documents

. Tracking of orders

. Scheduling of drivers

2003-2007 Office Management, NYK Logistics, Washington, N.J.

. Returns Supervisor

. Teambuilding & Supervision

. Staff Development & Training

. Spreadsheet & Database Creation

. Records Management

. Expense Reduction

1998-2003 Office Management, 180 Connect Inc., Hatboro,

Pennsylvania

. Teambuilding & Supervision

. Staff Development & Training

. Payroll

. Records Management

. Meeting & Event Planning

1996-1998 Front End Manager, Foodlane, Phillipsburg, N.J.

. Teambuilding & Supervision

. Staff Development & Training

. Records Management

. Customer Service

1993-1996 Executive Assistant, The Naples Company, Naples,

Florida

. Accounts Payable/Receivable

. Report & Document Preparation

. Bookkeeping & Payroll

. Meeting & Event Planning

1988-1993 Administrative Assistant, Godfrey & Associates, Naples,

Fl.

. Accounts Payable

. Meetings & Event Planning

. Customer Service

. Record Management

1985-1988 Executive Assistant, American Insulation & Welding

Products,

Whittier, Ca.

. Accounts Payable/Receivable

. Bookkeeping & Payroll

. Meeting & Event Planning

. Records Management

. Report & Document Preparation

Professional References:

Melanie Cartwright

NYK Logistics, Office Manager, 1-908-***-****

Daniel Galowitch

Linde Inc., (previously Spectra Gases) Office Manager, 1-908-***-****

Personal References:

John Rash

Atlantic Restoration Inc., Office Manager, 1-732-***-****

Joseph Keltz

American Insulation & Welding Products, Business Owner, 1-714-***-****

James Klepesky

Philadelphia Police Officer, 1-267-***-****

[pic]

Contact this candidate