Customer Service Sales

Tara .E. La Fon

**** ******* **** **. *********, NC 28226 . 704-***-**** .

*********@*****.***

Self-motivated problem solver with proven leadership and collaborative

abilities looking for a people oriented career. Enthusiastic and able to

achieve rapport with prospects easily. Business Competencies: Customer

service; Marketing, Sales. Management Competencies: Counseling, Goal

setting, Time Management, Team Leadership.

EDUCATION

Bachelor of Science - Environmental Biology Wingate University, 2009

CORE COMPETENCIES

.Ability to work with any personality type . Customer Service oriented

. Goal-oriented sales . Leadership Skills

. Prospecting/ Client Cultivation . Presentation and

communication skills

Performance Therapy 2010 - Present

Strength and Conditioning Coach

. Working client list of 25; age range from 14 to 69.

. Contributed to a weekly revenue increase to the training department

from time of hiring.

. Bi-weekly column contributor to TrySports fitness newsletter.

. Responsibilities: Physical Rehabilitation, Sports-specific

conditioning and Nutrition Counselor.

. Access and identify my client's needs and challenges and prescribe

solutions-oriented ideas and timelines.

Pace Analytical Charlotte, North Carolina 2009

- 2010

Quality Control Analyst

. IT support for the lab, LMS administrator.

. Complying with NELAC, OSHA, EPA and State issued certifications.

. Compiled demonstrations of capability for each analyst.

. Organized Standard Operating Procedures for methods performed.

. Computer Skills: EPIC Pro, Chem Station, Target Review, LIMS System.

Carolina Wetland Services Charlotte, North Carolina

2009-2010

Assistant to the VP/ Staff Scientist I

. Company website design and construction and maintenance.

http://www.plantnative.net

. Stream and wetland enhancement/ stream restoration.

. Wetland classification, approximation and delineation.

. Computer Skills: AutoCAD, ArcGIS, Arc View and Arc Map.

Advanced Body Solutions Charlotte, North Carolina 2008-2009

Head Trainer

. Managed and trained 13 trainers at multiple locations in the Charlotte

area.

. Working clientele of 61, age range from 13 to 72.

. Traveled between locations to train employees

. Conducted an average of 2 group meetings and seminars per month.

. Aided in business to business marketing and sales.

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