Customer Service Administrative Assistant

Francine A. Hines

**** ****** **., ************, ** 19104 ? 860-***-**** ?

******@********.***

Summary Over four years experience in in-house Customer Service,

Administrative/Clerical assisting, and team-building.

Exemplary ability to work in group settings as well as

independently.

Education University of Hartford, Hartt School West

Hartford, CT

Bachelor of Arts Vocal Studies May

2011

Computer Skills Microsoft Office Suite, Word, Excel, Publisher and Power

Point, and Outlook.

Data-entry. Internet Applications.

Typing: 70 words per minute.

Languages French

Experience Feiner/Wolfson, LLC Hartford, CT September

2010- Present

File Clerk

. Maintaining filing systems and data-entry tasks

. Assisting Paralegal and Administrative Assistant with

the handling of confidential information

. Assisted in intra/inter-office bulk correspondence

Ajilon/ADVEST TRUST Hartford, CT April 2005 -

August 2005

Administrative Assistant

* Provided clerical assistance to all Senior Vice

Presidents and the Chief Investment Officer.

* Assisted in intra/inter-office bulk correspondence and

handling of confidential information.

* Maintained filing system and data-entry tasks.

Spherion/ADVO Windsor, CT April 2004 - April

2005

Facilities Coordinator

* Coordinated maintenance projects.

* Ordered maintenance supplies.

* Light filing.

* Answered phones.

* In-house customer service.

Spherion/Option One Farmington, CT

Sept. 2003 - Oct.2003

Receptionist

* Maintained filing system and data-entry tasks.

* Fielded and routed calls to the appropriate

representatives.

* Assisted in Intra-office bulk correspondence and

handling of confidential information.

Spherion/Nationwide Insurance Farmington, CT Sept. 2002 -

Nov. 2002

Administrative Assistant

* Provided clerical assistance to Claim Supervisors,

Managers and Claim Representatives.

* Acted as receptionist for the New England Regional

Office serving CT, MA, VT and ME.

* Assisted in Inter-office bulk correspondence and

handling of confidential information.

* Maintained filing system and data-entry tasks.

References available upon request.

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