Customer Service Data Entry
Resume:
LaSheina Hill
**** ******* ******, *******, ** **204 • 313-***-**** • **.******@*****.***
Objective
Goal oriented and determined professional seeking a position in the Administrative field.
Experienced, great with people, outstanding personality, and strong communication skills.
Background includes working directly with the public in customer service. Highly professional,
very organized, and self sufficient.
Education
Chadsey High Charlotte Forten Academy, Detroit, MI
Diploma, 2004
Everest Institute 2010 2011
Medical Insurance Billing and Coding, Certification
Work Experience
Center for Individual and Family Therapy, Taylor, MI
Medical Billing, Patient Records
(Volunteer) 2011
•Updating payments to patient accounts from patient or insurance providers. Data Entry.
•Sending out invoices in the mail of balances due monthly.
•Taking calls about appointments and cancellations.
•Scanning and faxing posting sheets, checks, and EOB's to the company's database.
Wal Mart, Dearborn, MI 2009 2010
Cashier, Customer Service Associate
•Cash handling, asset protection support, usage of basic math skills and determining pricing.
Securitas USA, Detroit, MI
Front Desk/Security 2007 2009
•Observing and assisting clients, making daily reports, answering phones, and setting
appointments.
•Securing sites by utilizing search databases and updated information provided by contracted
employers.
HMS Host, Metro Airport, Romulus, MI
Customer Service/Cashier 2005 2006
•Greeting customers, cash handling, stocking and tracking supplies, and cleaning work area.
Lowe's, Southgate, MI
Cashier 2005
•Assisting customers, answering phones, locating merchandise at other locations, processing credit.
Handling cash check and credit purchases.
Wyoming Carpet, Dearborn, MI
Receptionist 2003 2004
•Answering phones, scheduling estimates and installations, processing full and partial payments.
•Data entry of sales, ordering supplies, and logging in employees and processing the sale of
supplies.
Computer Skills
•MS Word (45 WPM 215KPM) Standard word processing including: reports, presentations,
resumes, and freelance writing documents.
•MS Excel Spreadsheet, data entry, including budgeting, bookkeeping, and categorizing
•MS Power Point Presentation of pictures, videos, and graphs. Converting information into visual
aides.
•MS Outlook Tracking email messages, assigning tasks, recording activity with clients, and
appointments.
•Medisoft V14 Entering Patient information, Procedure codes, Diagnosis Codes, Claims and
Charges. Submitting electronically for payment.
Certifications
•HIPAA (Health Insurance Portability Accountability Act)
OSHA (Occupational Safety and Health Administration)
References
Amanda Black NexCare Nursing (personal/professional)
Maurice Young (personal)
Zanitta Nesbitt General Motors (personal)
Additional Information
References available upon request. Can start immediately. Possess reliable transportation.
Contact this candidate