Supply Chain Customer Service
Resume:
AJ FISCHER **********@*****.***
*** ***** **., ********** ******, WA 98110
SUMMARY
Education MBA and BS in Chemical Engineering
Operations 15 years experience leading productivity, supply chain and infrastructure
programs for all phases of the product life-cycle
Product Development Adept at leading customer-facing activities, market research and engineering
programs to bring technologies from concept to finished product
Strategy Authored business plans to raise capital and formulated go-to-market strategy for
a consumer electronics startup – Won several national and international awards
including Popular Science’s “Best of What’s New” for 2008
Communication Published author and effectual presenter comfortable interacting with senior
executives, technical experts, customers and investors
Negotiation Experienced at negotiating legal, supply and intellectual property agreements
Sales Led sales and marketing programs for a consumer electronics startup
PROFESSIONAL EXPERIENCE
Principal / Co-Founder 2005 to Present
Energy Integration Technologies, Inc. Bainbridge Is., WA
Responsible for day-to-day operations, product development, supply chain management, marketing, sales
and customer engagements. Financial responsibilities include profit and loss, product forecasts,
department budgets, cash flow and fund raising.
LEADERSHIP. Recruited and led a startup team to create a consumer product in 18 months
• Brought a patented technology to market by creating an atmosphere of participation and innovation
throughout the supply chain (suppliers to customers)
• Managed 4 direct reports, 15 consultants and a 20 person manufacturing facility
• Implemented an analytical methodology to set company strategy and Key Performance Indicators
OPERATIONS. Led the formation of global operations to bring a new consumer electronics
product from concept to consumer good in 18 months
• Created an international supply chain combining electronics and apparel industries
• Established a Chinese production facility with proprietary manufacturing tools and processes
• Constructed ERP and CRM software programs using SharePoint
• Managed the creation of inventory control software
• Installed Statistical Process Control and Root Cause Analysis programs
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FINANCE. Derived competitive advantages through cost cutting and negotiations
• Reduced startup costs by $3 million compared to similar startups
• Produced 5-year financial models to raise $500K in private equity
• Modeled product forecast and implemented lean manufacturing techniques
• Designed procurement negotiation system to ensure on time delivery at the lowest cost
• Developed alternative sources of materials to minimize dependence on single source suppliers
• Established decision methodology and data requirements to support strategic and routine decisions
• Created department budgets, managed corporate finances and led fundraising activities
PRODUCT DEVELOPMENT. Conducted market research and solicited customer inputs for product
definition
• Formulated go-to-market strategy winning several national and international awards including Popular Science’s
“Best of What’s New” for 2008
• Managed R&D personnel, budgets and road maps
• Led FMEA activities to minimize company risk throughout the product life-cycle
• Developed marketing materials for customer education and product use
• Managed all customer engagements and implemented strategies for Design-In wins
• Authored warranty and guarantee policies
• Authored and managed post launch customer service and product recall activities
SALES. Acquired 2 customers in 6 months and implemented strategies to increase market share.
• Acquired 2 customers for initial product launch within 6 months
• Established a base of 12 customers consisting of international and publicly traded companies in 18
months
Process Engineer 1995 to 2004
Texas Instrument, Inc. Dallas,
TX
Semiconductor manufacturing position responsible for transferring thin film dielectric deposition
processes from R&D to production. Specialized in collecting inline data to identify productivity and
yield improvements. Introduced quality control programs and operations infrastructure for Thin Film and
CU Interconnect R&D modules.
PRODUCTIVITY. Reduced processing errors, decreased cycle time and increased output
• Managed 8 process engineering technicians responsible for R&D and production activities
• Reduced operator error from 5% to 1% by automating material processing
• Reduced CU Interconnect cycle time by 8.4 hours by creating and analyzing manufacturing reports
• Increased employee retention by 25% by implementing an employee development program
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• Created technician scheduling software to manage employee workloads and align group priorities
YIELD IMPROVEMENT. Identified yield loss through data collection and analysis
• Identified and corrected backend process plasma-induced damage
• Reduced particles by 75% in backend dielectric process by creating a work group focused on identifying and
categorizing particle signatures.
• Conceived and implemented bi-layer film improving yield by 10%
• Improved SiC process availability from 58% to 80%
• Qualified C3F8 as an alternative clean gas reducing perfluorocarbons emissions by 60%
QUALITY CONTROL. Created programs to identify, prevent and resolve processing errors
• Proficient in several semiconductor failure analysis techniques for isolation and identification of processing errors.
(data analysis, electrical failure analysis and physical failure analysis)
• Managed new factory startup for dielectric processes. Achieved 100% on time delivery of tools and processes.
• Established a SPC program and documentation procedure for releasing new processes to production
• Authored and maintained ISO compliant Standard Operating Procedures and Root Cause Analysis Procedures for
dielectric deposition processes
• Created and implemented FMEA procedures for dielectric deposition processes
• Wrote statistical process control (SPC) program using Visual Basic and MS Access database.
• Created and wrote deposition modeling software improving CpK to over 1.33 for PETEOS. Methodologies later
fanned out to all manufacturing sites.
• Created predictive yield model based on inline data to reduce re-test times at parametric test
• Qualified and released TI’s first opaque film measurement tool increasing CMP process control and reducing
CMP cycle time
EDUCATION
M.B.A., BOND UNIVERSITY, Gold Cost, QLD, AUS
B.S. Chemical Engineering, COLORADO SCHOOL OF MINES, Golden, CO
PUBLICATIONS
Systematic Deprocessing: A Technique for Identification of the Origins of Process-Induced Damage
and Threshold Voltage Shifts - Plasma and Process-Induced Damage 2003 8th International
Symposium. Paris, IEEE, April 2003, 32-35.
PATENTS
7,423,344 Bi-layer etch stop process for defect reduction and via stress migration improvement
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6,641,867 Methods for chemical vapor deposition of tungsten on silicon or dielectric
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