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Customer Service Marketing

Location:
Austin, TX, 78749
Posted:
June 15, 2011

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Resume:

Professional Experience

Deliciously Fit

March **11 - Present

Austin, TX

Founder, Head Personal Trainer

. Create individualized exercise programs to be performed in various

locations around Austin

. Monitor progress and adapt programs and exercises as needed to make

staying healthy fun and interesting

. Motivate and encourage clients to reach their goals and give

nutritional guidance

. Develop relationships and maintain a consistent client base

Life Time Fitness

September 2010 - March 2011

Austin, TX

Personal Trainer

. Sold and delivered personal training sessions to members

. Conducted fitness consultations and assessments

. Developed personalized programs for each client to ensure satisfaction

and enhancement of personal fitness goals

. Supported and encouraged members to meet their goals

. Worked together as a team with all departments and provided

exceptional customer service to members and guests

Juice Consulting, LLC

www.juiceconsulting.com

May 2009 - July 2010

Austin, TX

Account Coordinator/Special Projects

. Led promotion and publicity efforts for special events including a

sold out fundraiser and press conferences

. Secured placements for clients in the major press outlets, both

locally and nationally

. Developed and implemented effective methods to keep clients up to date

on the progress of their public relations campaigns

. Coordinated and created press schedules for clients on the day of

events

. Researched the most appropriate media outlets to ensure the target

audience was reached and the client campaign was successful

. Built and maintained important relationships with media and was the

first point of contact at local events

Juice Consulting, LLC

www.juiceconsulting.com

Feb 2009 - May 2009

Austin, TX

Marketing and Public Relations Intern

. Researched and reported upcoming events happening in Austin to

supervisor

. Created materials to be included in client press kits such as artist

bios

. Serviced press releases and media advisories for upcoming events and

current client news

. Created and maintained documents of Austin media contact information

GRAMMY University Network

www.grammy365.com/grammy-u

Austin, TX

2007-

2009

University of Texas at Austin Campus Ambassador

. Prepared and planned GRAMMY U events and was main point of contact

. Marketed GRAMMY U on UT campus through grassroots campaigns and

special events promotions

. Organized on-campus GRAMMY U meetings to increase awareness of the

organization

Warner Music Group

www.wmg.com

2008

Los Angeles, CA

Film/TV/Commercial Music Licensing Intern

. Coordinated showcases for artists & clients (set up, artist & client

relations, break down and other production tasks)

. Assisted in the creation of samplers to pitch music to film, TV, video

games, commercials and trailers

. Researched Warner Music Group artists to create pitch points for

the client mailings and for department knowledge

. Categorized CDs for WMGMusicLicensing.com

Viva La Rock

www.vivalarock.net

2008

Los Angeles, CA

Creative Marketing Intern

. Implemented national marketing programs and brand partnerships with

ROXY, Victoria's Secret, LG Electronics,

Southwest Airlines, Claire's, and Metropark

. Assisted with publicity and marketing efforts for artists on major

record labels

. Maintained and updated VivaLaRock.Net, MySpace and Facebook

The Recording Academy Texas Chapter

www.grammy365.com/chapters/texas-chapter

Austin, TX

2007

Chapter Office Intern

. Event Planning: Texas GRAMMY Nominee Reception, GRAMMY Awards Viewing

Party, GRAMMY U Summit at

the Field, GRAMMY Career Day and GRAMMY SoundChecks

. Serviced press releases and made follow up calls to media

. Created and maintained files and spreadsheets of member and vendor

contact information

Provident Music Group

www.providentmusic.com

2007

Nashville, Tennessee

Interactive Marketing Intern

. Implemented marketing plans for upcoming/current albums on the

Essential and Reunion Records rosters

. Updated news and tour dates on artists' and label Web sites and

assisted with e-mail campaigns

. Planned and studied the progress of the marketing techniques for

artists

Education & Certifications

University of Texas at Austin

2009

. Bachelor of Business Administration, Marketing

. Overall 4.0 G.P.A.

. Ranked #1 out of 745 students in the 2009 Marketing graduating class

of the McCombs School of Business

. University Honors for 8 semesters; College Scholar

Certified Personal Trainer - National Academy of Sports Medicine

2010

Performance Exercise Specialist - National Academy of Sports Medicine

2011

achievements

. Member of the National Academy of Recording Arts and Sciences (NARAS)

. 2010 committee member for non-profit, A World for Children

. Valedictorian of Harker Heights High School, Texas (Class of 474

students)

. Minnie Stevens Piper Education Exemption Award

References

Available upon request



Contact this candidate