Customer Service Medical Billing

Cecillia D. Roundtree

*** ********* ****, ***. *-5 Lexington, MS 39095 662-***-**** ********@*****.***

SUMMARY

Enthusiastic, highly motivated professional and full-time student eager to contribute applied academic

background and exceptional experience in leadership, customer service, and relationship building skills. Sharp

analytical abilities, critical thinking skills, and attention to detail. Excellent communication skills match a lifelong

passion for helping people. Excel in fast paced environments while successfully managing multiple projects and

multi-tasking.

EDUCATION

Associate of Arts: Medical Billing & Coding 2009-2011

Anthem College

Studied Business 2002-2003

Jackson State University College

EXPERIENCE

Lowe’s 2011-Present

Lead Cashier Madison, MS

• Create a friendly environment, which includes greeting and acknowledging every customer

• Maintain outstanding standards, solid product knowledge and all other aspects of customer service

• Accurately and efficiently ring and maintain up to 15 cash registers

Kangaroo Crossing 2006-2008

Lead Customer Service/ Cashier Goodman/ Pickens, MS

• Greet customers entering establishments and delivered outstanding customer service

• Answer customers' questions, and provided information on procedures or policies

• Responsible for calculating and recording multiple transactions

Madison County Nursing Home

2001-2002

CNA (Certified Nursing Assistant) Canton, MS

• Provided daily assistance, comfort, and care to hundreds of elderly patients

• Responsible for medical charts and reporting vital signs: temperature, pulse, and blood pressure

• Versed in all emergency and health equipment such as automated external defibrillator

Golden Age Nursing Home 1999-2000

CNA (Certified Nursing Assistant) Greenwood, MS

•Delivered direct care to and provided a therapeutic environment for the patients

•Safely fed residents as ordered, following prescribed feeding protocols.

•Recorded resident’s intake and reported any changes

References upon Request:

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