Human Resources Quality Assurance

JoAnn D. Hallahan 239-***-****

*************@*********.***

Qualifications

Highly accomplished human resources operations director. Specialized

expertise in strategic leadership coordination and direction of all human

resources operational functions, policy, process, and communications

Results oriented, decisive leader with proven success in recruiting,

management, payroll, employee and labor relations, workers compensation,

and operational process optimization.

Experience

HCR Manor Care

Arlington, Virginia - Current Position

Director of Human Resources

Responsible for all human resources activities for 175 employees of a

skilled nursing assisted living center. Direct all staff recruitment,

hiring, benefits, payroll, training, personnel procedures, policies,

corporate communications,, labor relations and union avoidance,

regulatory compliance, as well as monitoring and evaluating the

effectiveness of human resources systems. Responsible for the

evaluation and optimization of human resources operational procedures,

strategic planning and execution. Collaborate and strategize with

senior management on the implementation of Human Resources best

practices. Responsible for payroll operations with expertise in

Kronos biometric time keeping system, as well as Oracle PeopleSoft.

HCR ManorCare is an 85,000 employee nationwide company providing a

range of services including post-acute medical and rehabilitation

care, hospice care, home health care and rehabilitation therapy.

Shine and Dine Inc.

Naples, Florida 9/2007 -11/2009

Director of Operations and HR

Co-Founder of an innovative new business providing personalized

catering and home care services, responsible for all strategic and

tactical business operations and Human Resources functions, including

talent acquisition, training, policy and procedure, quality assurance,

workers compensation, employee recognition programs, benefits and

payroll.

Quail Creek Country Club

Naples, Florida 01/2004- 08/2007

Director Human Resources (200 employees)

Provided generalist human resources policies and procedures and

administered a variety of human resource initiatives and processes in

areas such as employee relations, training, EEO/affirmative action

programs, compensation, recruitment and benefits administration.

Advised and supports the customer management/employees on corporate

personnel practices, policies and procedures and drives HR processes

into the business. Successful with guidance, effective communications

and feedback in all human resources functions. Full cycle

investigations on all complaints including harassment and ethics

violations. Performed benchmark salary studies for market rate

adjustments to ensure a motivated workforce. Instituted a

revolutionary workers compensation/ safety program which resulted in

significant savings on insurance premiums. Recruited the "top chef"

of Naples and his culinary staff from an award winning Ritz Carlton

Naples resort.

Other Responsibilities:

Payroll ADP, Abra and Unitime (6 million dollars annually, Full Life

Cycle Recruiting

Drug Testing and Policies, All Benefits Administration and Open

Enrollment.

Employee Orientations, Safety Committee Chairperson and Safety Manual

Author

International H2-B Program, Performance Evaluations,All Compliance

Issues

Employee Recognition Programs, Training for F& B Staff & Food and

Beverage Training Manual

Special Projects

Leadership Fairfax, Inc.

Vienna, Virginia 2001 - 2002

Office Manager

Manager of all office operations, marketing and special events, fund

development, initiatives of executive committee, board of directors,

development committee and communications committee, media relations,

corporate sponsorships. Events managed include the Board of

Supervisors Breakfast, Northern Virginia Leadership Awards, Circle of

Sponsors, and 15th Anniversary Event. Development of presentations,

newsletter, leadership directory, marketing and home page. Assisted in

the development of the Emerging Leaders Institute.

Independent Consultant .

Weston, Florida 1991 - 2001

Provided professional services to organizations on human resources,

program development, board development, event planning, special

events, and corporate sponsorships. Developed successful recruiting

campaigns for clients. Clients and Partners: International Game Fish

Association & Museum, Kids In Distress, PAIRS, PAIRS for Kids, Broward

County School Board, Guy Harvey, Leadership Broward Foundation, Youth

Leadership Broward, The Miami Herald, DMD & Associates, Florida Fish

and Wildlife Conservation Commission, Cleveland Clinic, American

Express.

Financial Technologies Inc . (IT - PFCU $14 Billion in assets)

Chantilly Virginia 1988-1991

Executive Assistant /Board Secretary

Provided general administrative support to the CEO, the Executive Team

and other top executives. Receive, review, organize and prioritize

incoming requests; manage the CEO and executives calendars; schedule

and coordinate meetings; assist with international and domestic travel

arrangements; create and submit expense reports; prepare presentations

and correspondence; maintain the company organization charts and other

duties as assigned. Assisted CEO in daily management and operational

activities and HR issues, including recruitment of key employees.

Acted as a liaison with upper management staff. Prepared all BOD

meetings and highly confidential materials. Assisted President and

Board of Directors. Member of the Board of Directors-Corporate

Secretary.

Softworks Inc. (EMC purchased for 200 million)

Clinton, Maryland 1982-1988

Human Resources Generalist

Developed, managed and executed all administrative and human resource

functions of organization, including compensation, recruitment,

payroll and benefits. Employee relations/communications, performance

management, and corporate policies.

Education and certification

1981 Bachelor of Science Mt. St Mary's University

1992 University of Pennsylvania Dynamics of Organization Graduate work

2010 Villanova University Master Certificate in HR Management (In Process)

2011 PHR Certification (In Process)

Organizations/Memberships

HR Collier 2004-2007 Graduate Philadelphia Restaurant

School

Leadership Collier Class 2006 Board of Directors PAIRS

Foundation

Leadership Broward Class XIX Board Position E-Mergent Voice &d

Data

Florida Real Estate License Graduate work University of PA,

LBF Community Project Winner Dynamics of Organization

Kids in Distress Vice President Board of Directors Cranberry

Association

Mt. St Mary's University Student Life Parish Council St. Marks

Seminars

"Combating and Eliminating Harassment in the Workplace" - Labor and

Employment Seminar (2007)

"Firing Right!"- A Primer for Effective Discipline and Termination

with Minimal Risk" - Labor and Employment Seminar (2007)

"The Ins and Outs of Employee Handbooks" - From Essentials to Best

Practices, Cohen & Grigsby Seminar (2006)

"Sorting Out the FLSA and Wage & Hour Laws"-, Cohen & Grigsby Seminar

2006

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