Customer Service Manager
Resume:
Sidney E. Daniel
Nathalie Va,*4577
Objective: Seeking a position of Manager with a well established firm
which will allow advancement within the company.
Experience:
Thirteen (13) years experience as a Maintenance Mechanic
Profound ability to lift fifty (50) pounds
Exceptional proficiency in Qxg-Acetylene welding and Arc welding
Strong ability to communicate effectively both written and orally
Uncommon ability to follow oral and written instructions and interact effectively with
management
Remarkable proficiency operating wheeled front-end loaders and forklifts
Excellent hand/eye coordination required for safe operation and maintenance of the
equipment
Proven ability to talk, hear, climb, crawl, crouch, kneel, balance, and stoop to service,
maintain, and preserve equipment
Maintenance Mechanic Lead Person
Coordinate activities of workers engaged insetting up, installing, repairing, and
maintaining machinery and equipment
Direct workers in mechanical, hydraulic, and pneumatic maintenance and repair of
machinery and equipment
Requisition and maintain supply of spare parts
Perform other duties as assigned
Management:
Manage total store level operations including staff hiring, training, evaluation, and work
schedules
Maintained payroll for each employee weekly
Responsible for every phase of the day-to-day store operations
Mentored, coached, and evaluated performance of hourly associates
Communicated daily with upper level store managers to ensure merchandise aligned with
sales patterns
Managed all aspects of merchandising and inventory control
Ensured excellence in customer service with both trouble-shooting and resolution at the
store level
Employers:
Dollar General Corp., South Boston, VA
1995-2009
Maintenance Mechanic III Lead Person
Quality Plus
Sept 2009-Present
Store Manager
References:
Given upon request
Salary:
To commensurate with experience
Contact this candidate