Human Resources Medical

Zora Generalovich

**** *. ********** ******

Littleton, CO 80120

303-***-**** (cell)

*************@*****.***

Professional Experience

EPIC Credentialed Trainer, Ambulatory - University of Colorado Hospital ?

October, 2010 - Present

. Attended TED build class. Experience in re-building MST for Ambulatory.

. Responsible for training Providers, Nurses, Medical Assistants and

others, in a classroom setting and one-on-one.

. Developing clinical lesson plans using Visios, working with clinical

staff and systems analysts.

. Trained new members of the training staff.

. Experience with 3 outpatient go-lives.

Human Resources Representative, Recruitment Team - University of Colorado

Hospital ? March, 2009 - October, 2010

. Supported 2 recruiters. Day-to-day duties included testing applicants,

processed Ambulatory/Operations new hire paperwork, generated

testing/background/new hire orientation list reports, coordinated webcam

interviews for Ambulatory/Operations/Inpatient managers, heavy

coordination with Employee Health/Professional Resources/Trainers/Benefits

Teams.

. Responsible for internal transfers in Ambulatory/Operations/Inpatient:

collaborated closely with Compensation to calculate salary quotes,

negotiated salaries with managers/employees, made/withdrew offers.

. Covered Ambulatory and Operations recruiters: screened/routed applicants

in PeopleSoft, work with Compensation dept to calculate salary quotes,

made/withdrew offers, provided support to managers in Ambulatory and

Operations.

Human Resources Representative, Front Desk - University of Colorado

Hospital ? April, 2008 - March, 2009

. Provided assistance to employees regarding

benefit/retirement/payroll/policy questions, assisted job seekers with

applying on-line at our kiosks, worked on special projects, ordered

supplies for dept.

. Strong ability to multi-task inbound calls/walk-in traffic/other job

duties. Answered approximately 75 calls/day, assisted about 50/day.

. Developed reference manual for front desk.

Service Coordinator - Angels Care Home Health of Colorado, Denver, CO ?

November, 2007 - January, 2008

. Tracked outgoing/incoming physician orders using HSSI, a company software

program.

. Generated reports to track incoming/outgoing orders.

. Created reference manual for Service Coordinators; precepted new Service

Coordinators.

Patient Service Coordinator, SICU/IMCU - University of Colorado Hospital, ?

September, 2003- November, 2007

. Transcribed physician orders, scheduled labs/procedures using

CareManager, directed traffic.

. Entered patient charges in IDX, maintained patient census,

assembled/maintained patient charts.

. Responsible for precepting new PSCs to the unit, including using

IDX/CareManager/Bedboard along with transcription and other duties.

Unit Coordinator, Women's and Children Unit - Vail Valley Medical Center,

Vail, CO ? September, 2000 - August, 2001

. Transcribed physician orders, assembled/maintained patient charts,

answered phones.

. Assisted physicians with minor medical procedures, administered hearing

tests on newborns.

Human Resources Assistant- Vail Valley Medical Center, Vail, CO ? June,1999

- August, 2000

. Distributed resumes to appropriate managers; created/maintained MSExcel

resume distribution system.

. Scheduled new hires for orientation; assembled new hire paperwork,

created/maintained employee files per JCAHO standards.

. Coordinated with Payroll, using Winstar, to establish new hire payroll

status.

. Worked with Security to ensure background checks and immigration status

met hospital standards.

Programming and Software Skills

EPIC, MSWord, MSExcel, Outlook, PeopleSoft

Education

. Pre - med courses, full-time student - University of Colorado at Denver,

Denver, CO ? August, 2001 - December, 2003

. Bachelor of Arts in International Studies - St. Edward's University,

Austin, TX ? May,1996

. Spanish Language immersion course - Instituto Tecnologico y de Estudios

Superiores de Monterrey, Cuernavaca, Mexico ? June,1995 - July,1995

. Serbo - Croatian Language immersion course - Institute za Strane Jezike,

Belgrade, Yugoslavia ? June,1988 - June,1989

Volunteer Work

Medical Records Clerk - Stout Street Clinic, Denver, CO ? August 2002 -

August 2003. Volunteered 3 hours/week for one year.

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