Customer Service Data Entry

Tanya V. Goli

**** ****** *****, #*

Alta Loma, CA 91701

Home: 909-***-****

Email: ***********@*****.***

Objective:

To obtain a challenging position in the health care industry where I

can utilize my skills to their fullest, and become an asset in a

challenging work environment.

Health Care Qualifications/Skills

*

* MS Word, Excel & PowerPoint

* Typing 38 wpm

* Bookkeeping

* UB04 / CMS - 1500

* Medical Insurance Billing

* Medi-Soft Program

* Filing

* Billing / Posting paid claims

* Calling on claims to check status

* Appointment Scheduling

* Medical Terminology

* Professional Business Letter

* Vital Signs / Blood Pressure

* CPR Certified

* Transcription

* CPT, HCPCS, & ICD-9-CM

Professional Experience

General Office Skills:

. Receptionist/Bookkeeping: Answered multiple telephone lines up to 12

lines, greeted and assisted walk-in customers, heavy data entry and

maintained the filing system and proficient in As400. Assisted with

the general office duties when needed

. Sorted and distributed incoming and outgoing mail; fax, copy, email

and sent out UPS and FedEx

. Parts Order Department: Submitted parts order request and quoted

pricing to clients when received by researchers.

. Processed all the daily work orders when received

. Customer service, Assisted in customer problem solving and generated

the reports that listed the procedures

. Handled credit reports requests, assisted with the Verifications

department to verify loan information

. Prepared broker packages when received

. Cash/Credit Card transactions, check processing

Education

San Joaquin Valley College

Rancho Cucamonga, CA

Associate of Science Degree

Administrative Health Care Management, July 2010

Employment History

Venturi Staffing / Hussmann Corporation, Chino CA Call Taker 3/2007

- 1/2008

C& G Financial Services Inc., Upland, CA Receptionist

8/2006 - 10/2006

Los Angeles Air Balance, Upland, CA Typist/Data Entry

3/2006 - 5/2006

Liv International Inc., Upland, CA Receptionist

3/2005 - 5/2006

Cintas Corporation, Ontario, CA Receptionist

5/2001 - 10/2002

References available upon request

Contact this candidate